Best Buy is a store with good products and a recent remodel that some find to be a positive change. Customer service experiences vary widely. Many reviews note that staff can be very helpful, prompt, and go above and beyond, offering great customer service and taking immediate care of customers. Specific examples include employees providing honest, cost-saving advice on items like cables and assisting with carrying purchases to cars. However, other experiences mention that getting assistance often involves a long wait, sometimes requiring customers to wander around to find help. There are also comments that the buying process can feel rushed and that some appliances may be more expensive than at other retailers.
Prices were good and the staff was very friendly and helpful
August 2026
Was hoping ti buy communication gear to talk with my brother while biking on trail. However there's nothing we could use that wasn't blue tooth tied to a phone.
August 2026
If I need something right now for my computer, I get it at Best Buy.
