-
May 2022 by Greg Gambino
I was looking for a cellular phone service that would give you a free phone. After checking with my current provider T-mobile was not an option it was busy but I was able to speak to someone quickly. I was informed that I was unable to get a new phone because I was not a customer long enough. Tried Metro PCS in Tops Market on Elmwood Avenue no deals there. Finally at boost mobile in the Tops plaza was able to find a deal on a new phoneI spoke to Kierstan who was very helpful. I got phone,case and screen protector and was on my way. I have returned there multiple times with questions about the phone or service. I used the wifi because I had only ten gigs of service and was always greeted with a smile and assistance with any questions. She is certainly a asset to this location and have heard from other customers that have been to other boost locations and felt that their service was not as good as the help they have received from Kierstan at this location.
-
March 2022 by Dylan Payne
Keirstan was super helpful. She handled my request smoothly and efficiently.
-
November 2021 by Arrie
Been a customer over 6 years. When they were bought by Dish Network, customer service took a deep dive. You are supposed to be able to purchase a phone on time. I have gotten 3 that way before buyout. New phone this time they took the whole $480+ out of my account. That hurt as a senior on social security, income is limited. Calling them about the phone requesting a refund and return. I was told they never sold me a phone. Not a good thing.
-
November 2021 by Steve D.
Really fast service and informative service today with the upgrade of SIM card. Female agent at the Elmwood location was courteous and helpful. Appreciate it!
-
July 2021 by Debbie Ashline. 9
After having 1 cell phone provider for 30 years I decided maybe see about trying someone else. So I went to boost on elmwood ave and trying to get some info, the clerk behind the counter was more interested in what was on her cell phone then trying to tell me offers, sales , plans etc. She never left from behind the counter. I walked out. Too bad for you boost. Will never recommend you!!
-
March 2021 by mike Toro jr
Went in there to switch my phone from Metro pcs and walked out with a deal for me and my kids tysm appreciate your help come stop buy and upgrade your phones or even switch over still get a deal
-
January 2020 by Theresa Flynn
Friendly helpful reasonable rates and deals glad we stopped in
-
October 2019 by Yvette Dilley
Rama was very helpful and very supportive great attitude very good worker you have at your business....
-
October 2019 by Amanda Cole
Very friendly and helpful very happy
-
September 2019 by Erik Johnson
Very friendly and helpful! Not like the other Boost Mobile store today was on Delaware Ave. I highly recommend going to Boost Mobile. Good things are coming! Great selection of phones that won't empty your wallet. Very nice phones that WILL empty your wallet! I'll definitely be back! Please🙠like to keep this store open. Can't lose another Boost Mobile store in North Buffalo.
-
July 2019 by MIZZ TREETREE
Umar was a great help. Gave me a deal of a lifetime. I'm Soo happy with his service, definitely coming back for my upgrade
-
May 2019 by Beautiful Woman
I don't know where they found Rama at but im glad they found her. Tgat beautiful young lady took her time and helped me out as if i was her own mother she really took care of me and help me come to a solution.
-
May 2019 by Rachel Sanders
Rama is very informative and actually helps you out she is very great as a person and sales rep
-
May 2019 by jameelah ali
rams is very helpful and amazing come see her
-
May 2019 by Christie Carlisle
Excellent customer service here! Really nice and helpful people, would definitely recommend!