-
February 2024 by Raven Bortz
I've been going here for at least 2 to 3 years. I run a business and am very busy. I don't make all of my appointments on the day they are scheduled but I always make a new appointment for the next time I'm free. All of a sudden I get a doctor that I've never seen before. The visit went normal, she scheduled me in a month. I missed that appointment and rescheduled for the next time I was free. I go in and she tells me I can't be seen here anymore bc I don't make my appointments the day I was scheduled. I've been doing this for years and never had a problem. I pass my drug tests stay out of trouble and after seeing her once she determined that I can't bee seen no more and have to go to endeavor to keep getting the care I need also she wants me to come in every 2 weeks till i can go to endeavor. She said my case has worsened for something I've been doing for years there but it also says my condition is non complicated so that makes no sense to me. I wasn't going to leave this review till I go to my pharmacy and they tell me she never even sent the script. I've never had a problem with this place and everyone else has always been great and helpful except this lady. I don't even know her name that's how little I've seen her. She made it seem like I was doing something bad and not deserving of her time. If you go here don't see her. See Dr aron he always helped me and was awesome. But this other doctor just doesn't seem to care about what's going on and how to fix it. Almost feels like if she doesn't like you then she'll just get rid of you. Now imma have to make a new relationship and built trust I a new place witch can take many months. If I can't always make the one month appointments then how am I supposed to go every 2 weeks. This is going to mess up alot of things in my life all because I seen her twice which also I never said I wanted a new doctor there nor did I give her consent to see me as her patient so I don't even know why she got assigned to me.
-
September 2023 by Kemar Harris
I would definitely recommend this practice!
-
August 2023 by Anita Johnson
It's pointless to have an appointment at the Jefferson Ave location. It's always over an hour wait WITH AN APPOINTMENT!
-
August 2023 by Dominic Esposito
I got a phone call today being told that in a week I’ll be told my results were for an exam I just had. I’m a brand new patient and I’ve lived my whole life trying to be the healthiest version of myself. I got my “results” back and but they won’t get read to me till 8/23/23. When I called over to ask what had happened, I was met with someone so rude to me for just trying to find out my results. When I called the Lab worker, she got so mad at me. I’m a fully grown man and I broke down in to tears of how little they could care. Not even trying to make me feel better. Now I have live my whole week terrified. I understand she can’t tell me my results; I work at Buffalo General, I get that and I understand HIPPA, but the fact that i have to make an appointment just to receive a phone call. Which I pray I even get is terrifying. I have to live a whole week of my life being terrified if they found anything or nothing. Once I get my results I’ll be looking for a new primary.
-
June 2023 by Elaine Stebbins
The Jefferson location is a breath of fresh air compared to the Niagara Street location. Aaron Mruk is so caring and very knowledgeable about any concern I have.
-
May 2023 by Alesha Jordan Dent
I have been a patient for a while now and I must say things have changed for the better. I ❤️ Aaron Mruk and Casey Feeney from the Jefferson location. They are awesome, they make you feel comfortable and they are knowledgeable for sure!!
-
May 2023 by DJ Gabie The Gift
My 1st visit and it was pleasant…
-
April 2023 by Keishauna Green
I am a new patient at this practice & im honestly happy that I came here. For once I feel like my concerns are being heard. I feel valued as a patient. Thank you so much for leaving a great & lasting impression.
-
March 2023 by Tamika Jones
Very understanding and will get you to the right person for your Healthcare needs.
-
February 2023 by Darcy Leonard
Great experience very quick to solve problems at hand. Quick response through telehealth due to office being closed due to weather conditions. Good team work. I will continue to be a patient there. Darcy L.
-
February 2023 by L. A.
Great staff. I love the location.
-
February 2023 by Sean Oconnor
They were quick considering it was my first visit they got me back to see the doc very quickly. Thank you urban family practice
-
January 2023 by Nikiya Maxwell
Hard to get ay type of results as far as being connected to the right people, some staff are terrible with nasty attitudes, extremely difficult to get answers to simple questions, they barely pick up the phone and wen they do you get the call center who have you on hold forever, incompetent when it comes to them working with your insurance company and getting things approved, the only saving grace for me is the awesome doctor I see which is not even my primary but I wish she was. My primary is not ideal.
-
January 2023 by Elizabeth Bordonaro
Really thankful to have been seen and helped here our health family crisis is far less stressful with the help of this team of caregivers. So taking care of our loved one as a family is far easier and gives us hope to a more settled future as a family . I highly recommend reaching out to this facility.
-
December 2022 by Charlene Smith
I love the staff . Very friendly, professional, I absolutely adore my Pa Casey Feeney. She’s caring, knowledgeable, attentive, professional, thorough. I love my medical team.
