CarMax in Amherst, NY, offers a large selection of used cars, trucks, and SUVs, making it easy for customers to find what they want in one place. The car shopping experience is designed to be hassle-free, with no haggling or pressure. Customers have reported pleasant buying experiences, noting that the staff is friendly and works to resolve any issues that arise. Many appreciate that sales staff do not work on commission, contributing to a more relaxed environment. For those looking to sell their cars, CarMax makes the process simple, providing online quotes and quick in-store finalization. Customers have expressed satisfaction with the pricing and the overall cleanliness and professionalism of the location. While some reviews mentioned minor issues, such as the quality of vehicle prep, the majority of customers would recommend CarMax for both buying and selling cars. Overall, CarMax stands out for its easy, friendly process and commitment to customer satisfaction.
The employees were very professional and friendly. I would recommend Carmax to my friends.
November 2025
Best car-selling experience I’ve ever had. Fair offer, no haggling, and I was in and out in 45 minutes. Will definitely use CarMax again when I sell my next car.
November 2025
Found a great deal on a low mileage Lexus RX, scheduled a test drive easily online and purchased it really quickly. The sales person was outstanding and zipped through the entire purchase in a few hours. Couldnt be happier. This is my second CarMax purchase, A+ for both.
