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December 2023 by Lanette Williams
I can’t say enough great things about this place! Great, friendly, customer service and always great service on my vehicle. Walking out of there knowing that my vehicle is safe and ready for another Buffalo winter, is a peace of mind that you can’t put a price on. Thank you for always taking such great care of me and my vehicles.
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November 2023 by Chris Kane
Excellent service. Highly recommend.
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July 2023 by Wray Bucklaew
Ed and the boys are always professional. Quick expert service.
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April 2023 by D'wanna Clark
Mark and the guys there are awesome!! - they're our family mechanics and provide services to our; 2014 buick lacross, 2015 acura rdx, 2012 bmw 528i, 2008 jag vanden plas and 2017 maserati levante. They will do all they can to make sure they resolve your issue. It's hard to find a good mechanic; my family been going their since 2017. I highly recommend!
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March 2023 by Scot Czubaj (DjScotEC)
My go to place for honest, fast and quality work on my truck. Very talented team of mechanics that can fix just about anything. Honesty on what needs replacement is priority number one for me and they have always been that.
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March 2023 by Scot Czubaj
My go to place for honest, fast and quality work on my truck. Very talented team of mechanics that can fix just about anything. Honesty on what needs replacement is priority number one for me and they have always been that.
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February 2023 by Dr. WN Sisto
Went here the other day because my car was making an awful sounds. Mark was helpful and services priced reasonable given the unknown. Most importantly the issue seems fixed. Car works better than before I brought it there.I would strongly recommend this mechanic.Service: General repairs & maintenance
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October 2022 by Julia Taylor
Our family takes all of our cars to Carrero’s and we couldn’t be happier! Fair and honest is just the start. They never pressure you into unnecessary or costly repairs. Great service and amazing staff!
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August 2022 by Savvy C.
I first took my car to Carrero's back when they were on Elmwood Ave in Kenmore, at the advice of a co-worker. I liked them so much that I followed them to their new location on Englewood Ave in Tonawanda. I've even sent friends and family there because Carrero's is just so honest and nice and they do great work. Admittedly, car maintenance / car knowledge isn't my area of expertise. I'm more of a 'I can fix this fashion catastrophe' kind of gal who knows the difference between a Lavender-scented candle and a Lilac-scented candle. But when it comes to my car: I can put gas in it, I can drive it, and I can back into a parking spot without using the camera. Dash lights, oil changes, and funny noises are not things that I'd attempt to diagnose or fix on my own. When my new car indicated that the oil was low, I called the shop to see if they could check the oil level. (Yes, I know *how* to check the oil, but I didn't have any oil-filling supplies, so it would not have done me much good to say: 'Yep, the oil sure is low!' and then not be able to do anything about it). The shop had me come right over. They checked my oil, added a whole container of it, and only charged me for the oil. They didn't even charge for labor! When I had my old car, they were able to figure out what I was talking about when I would tell them about its issues. Once, I said: 'The back gets all rumbly when I am parked with the car running in the Tim Horton's drive-through.' That ended up being a loose part near the muffler. Another time I said: 'The car keeps wanting to go to the right, but I'm not telling it to, and it's eating up gas faster than usual.' That was a tire that needed a LOT of air, and a plug! They can accurately guess my car's issues using only my not-at-all-mechanically-inclined descriptions (and they later confirm that with an actual look-see). They *never* talk down to me or treat me like an idiot; they never try to sell me things like Blinker Fluid for my turn signals or Winter Air for my tires. Most times they're able to fit me in within a couple of days, and they always call me with prices to get the go-ahead for any additional parts or repairs that are needed *before* they do them. My car is ready when they say it will be ready. They always seem to have what parts my car needs and if they don't then they can get them pretty quickly.
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August 2022 by Carol Hanson
Love the staff. Never feel like I am being gouged.
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June 2022 by Nicole Alfano
I've been going to Ed's for many years, theyre great! Affordable, fair and trustworthy!Services: Brakes
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April 2022 by Disasterpiece
This shop is great! I have been taking my last 3 cars to them and everything is always perfect!
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February 2022 by cassandra dunner
Within the past month both my husband and I have gone to Carrero’s and we cannot say more amazing things about it! As a woman, it can be stressful calling or going to a mechanic…not here! Mark and his crew never made me feel inferior, educated me on everything needed for my vehicle repairs, charged my husband and I a beyond fair price, and were consistently gracious for our business. They cared very deeply for our schedule, were very kind hearted, and treated us like family after knowing us for an hour. We will be lifelong customers now…and told Mark how happy we were to find his establishment. 100/10 recommend coming here! They are honest, fair, and immensely kind.Service: General repairs & maintenance
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February 2022 by John Robinson
Great shop, friendly, reasonable prices!
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November 2021 by Michael Mineo
Only place I trust for our family vehicles.
