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June 2023 by Behjat Henderson
This has been my bank for many years. The manager Fillip and all the staff is wonderful they go out of their way to help their clients. Unquestionably the best bank in Buffalo. Thank you for your great service.
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March 2023 by Dennis Cravak
Filip is a good guy, very friendly and does his job well. The one girl is very cute??
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February 2023 by Airyne Hildreth
I would put 0 stars if I could. Not from around here & just stopped in to add cash to my account. I was waiting in what appeared to be the line until the very rude female teller started yelling at me to get out of the customers way & wait where I should; I said I thought the line started here, I'm from out of town, I don't see a sign anywhere. She says "over by the ropes" where a manager is standing & talking to a customer. THE CUSTOMER has the nerve to tell me "stand right there" after he moves out of what was apparently the "line" & the manager ignores the entire situation. This is uncalled for. Won't EVER be back & if this type of service is consistent with Citizens employees you will lose a member of over 10yrs.
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June 2021 by sashalp1
Robert at the tops location is the best!! Always friendly always willing to help and go the extra mile to make everything easy and smooth for the customer! His staff are also very friendly and helpful. Always a pleasure to deal with them!
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February 2020 by Renee Russo
Love them here they always take care of you and best atmosphere
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April 2018 by Michelle Freeman
The staff at University Plaza are great!
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January 2018 by Jarad Taramasco
Young woman at the counter was incredibly rude. No greeting, did not speak up, rudely corrected me when i couldnt hear her because she was mumbling. Gave no "thank you", no "have a nice day". I won't go back to this branch except to use the ATM...
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September 2016 by Whats Up
Sony cash payroll checks anymore