City Mattress is a second generation, family-run specialty sleep company that has been serving customers since 1964. Known for offering the largest selection of high-quality mattresses at guaranteed low prices, City Mattress focuses on customer comfort and satisfaction. With over 80 mattress options and a wide range of prices, the store also provides everything needed for a good night’s sleep, including wood, metal, and upholstered beds, bedroom furniture, adjustable beds, pillows, and linens.
Customers frequently praise the exceptional service provided by the staff. Reviews highlight the professionalism and knowledge of employees like Tim and Keith, who are noted for their polite, accommodating, and helpful demeanor. They assist customers in making informed decisions tailored to specific needs, such as allergies to certain materials. The shopping experience at City Mattress is described as pleasant and stress-free, with staff ensuring that customers feel comfortable and well-informed throughout the process. Delivery services are also commended for their efficiency. Overall, City Mattress is highly recommended for anyone seeking quality mattresses and outstanding customer service.
Excellent product line with professional salesman providing pertinent information and answering all our questions. Product purchased was of high quality. 10 year warranty on the mattress.
July 2026
City Mattress is the premier mattress and sofa bed retail establishment...known them for 40-years from Rochester...excellent reputation and high-quality, lasting, proven name brand products, professional set up and followup. Large store network. Stephen J. Cavuoto
February 2026
I thought the salesman was great. He was very helpful, and made sure we got the mattresses that were best for us!
