-
February 2024 by Carla Martinez Machain
I had a great experience shopping for mattresses. Paul was very helpful and showed me several different options based on what I needed. The process felt very transparent and pleasant, and there were no hidden costs or fees! I will update with more information once the mattress is delivered!**As promised, an update** The mattress was delivered today, on the date promised. The guys who delivered it were professional and helpful, the mattress was in perfect shape. All in all, a great experience, would absolutely recommend.
-
February 2024 by Holly Cranz
Kurt Kennedy went above and beyond with his friendly, knowledgeable, excellent customer service. I have a bad back and neck due to a car accident. He took the time to share his knowledge and expertise with me for the best fit for my needs. It was a wonderful sales experience, no pressure. I will highly recommend Kurt to friends and family.
-
February 2024 by Caroline Raimy
Kurt was amazing. He took the time to educate us on the mattress that was best for us. We are looking forward to a great nights sleep. Thanks Kurt.
-
February 2024 by Mary McNamara
Very pleased with the customer service we received from Keith at the Williamsville, NY store. Professional and courteous.
-
February 2024 by Amanda Ryan
We had a great experience finding our new mattress with Brad! He was very knowledgable and showed us mattresses in our range and our preferred firmness. Highly recommend!
-
February 2024 by Michael Price
Brad was incredibly helpful, friendly, and listened to everything we discussed we were interested in! Would recommend!
-
February 2024 by Christina Barrett
Honest and personableWould recommend Kurt if stopping by
-
February 2024 by Jasmine
Kurt was amazing! So helpful and kind!
-
February 2024 by Mary Trautman
Keith Lee was very helpful and informative! Great experience!
-
January 2024 by Kurt Kennedy
I’ve never worked for a company that can provide the best product, the best price and the best service before coming to City Mattress. For 18 years I have called City Mattress home and have proudly served our customers. As the store manager, I look forward to being here and greeting you when you have a sleep related need! Our staff, our top notch selection and our guaranteed lowest prices will earn your trust and your business like so many customers before!
-
January 2024 by Geron Evanson
I purchased a new mattress here this week, and I must say, Kurt Kennedy went above and beyond with his customer service. He was incredibly informative, honest, and efficient. Normally, I wouldn't bother reviewing a mattress store, but exceptional customer service like Kurt's deserves recognition. He truly stood out. Give this man a raise!
-
January 2024 by Jean Sadowy
Kurt was helpful and patient. Explained thr different types of mattresses.
-
January 2024 by Alaine Owen
Fantastic cyst service. Their goal is to work with the customer so you come back. I will keep going back to this location.
-
January 2024 by Joseph Zdarsky
Good job by a knowledgeable salesperson.
-
January 2024 by Kelly Norman
Paul Scotto at City Mattress was incredibly informative, we felt no pressure at all, and were very satisfied with our mattress shopping experience.