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“This store has a lot of well known products plus some basic brands at a great price. I honestly buy some stuff here rather than Wegmans or Walmart because of the pricing. Employees are nice and the manager is always great when asking for help. And a big plus for me is that I find several Mexican products and other basic ones that I like more than in other store chains.”
“The store is clean and organized. The staff was polite and had plenty of people working. You can't beat the prices and the cute stuff. They have a large selection of everything and the Christmas items are plentiful. The only thing I hate is the tight parking but love they still bag items for you at no charge. Love this store”
“I Iike there selections. I have found some great inexpensive but nice items for the yard ~ garden or season. Sometimes I grab some quick items like fruit juice or items for baking or dressings for a salad. ? ?”
“I am now the store manager I have taken over the store 5 months ago I invite everybody to come back and see what I've done with the place It looks amazing! You be the judge!!”
“Quite honestly, my favorite neighborhood store!! i've never walked in spending abt as much as i expected, or less! aisles are always clean, & staff is friendly?”
“I don't know what's happening with this store!!! All of a sudden, over the last month, the place is clean!! Like cleaner than I've ever seen it in all the years I've lived over here. It almost looks like someone who cares is actually running the place!! New workers? New manager? I don't know what it is, but keep it up!! It's awesome”
“This place is nicer than the Canadian ones! May 7/15- skipping school to come here for the day is always worth it! Grade 6 best memory was definitely coming across the border and living! My family with my uncle came and I got chocolate!
Edit: sad if this place goes soon”
“There are several occasions when I have visited the place and have obtained items at affordable prices.
The cashier does his job with great diligence, speed, skill and kindness.
Before, a very elderly lady attended, gentle, skillful, patient; I really liked her work. I haven't seen her again.”
“This is one of the few open after the Blizzard 2022 break-ins. My favorite store for all my family's needs. I look forward to the return of the West Ferry & Forest Avenue locations to reopen in Buffalo, NY.”
“Store has great staff & large selection of merchandise. Isles are cramped. Their clothing section is cool and full of cute clothes. Staff was friendly and nice. I recommend this store.”
“This store has a massive selection of pop,teas,coffees,waters etc. You don't have to drive around town looking for what you want. Its selection of snacks,candy and home decor is pretty awesome to and you get to avoid the crowds. They also have a self service checkout now.”
“Most Family Dollar stored carry the same products regionally
You can always find most things you may need. Stores are kept clean and aisles are kept clear of product”
“Truthfully I'm not usually a fan of Family Dollar, but this particular location has some of the friendliest and most helpful staff. Always a pleasure and shelves are well stocked and store is clean super selection and fair prices.”
“I love the store but this location in particular never has any workers or there have been times there was only one person working in the entire store. No manager or assistant manager to be of assistance to cashier or to customers who needed managerial advise.”
“Deliveries, huge parking lot, I turned in at Hibbet shoe store (off Elmwood), turned rt behind Bath and Body (just before Target) then a rt at the stop sign (now your facing dock doors, yes under where it says Queen City Liquors) the store manager there mid. Everybody else is pretty cool. Shane the man tho! Cool dude”
“The store is conveniently located on Abbott Road directly across from McDonald's and Abbott Plaza. The actual store itself is remarkably clean and well stocked. I can usually find everything I'm looking for; prices are reasonable and the staff is very friendly. It really helps to build positive interactions instead of feeling ignored which is pretty much the norm in most convenience stores. Getting familiar with employees also keeps customer relations amicable.”
“Another really close almost everything you need that you might have forgotten at a larger grocery store it has tissue snack candy mint twin pack cupcakes soda and lots more worker are especially friendly try it and see for yourself I think you're be pleased”
“Staff was respectful, everything i needed was in stock, only issue ive ever had here is their system for checking out...if there's any more than 6 people checking out at once hopefully you dont have a schedule to adhere to...”
8AM - 10PM
492 Grant St, Buffalo
Dollar Stores
“I absolutely love, always have and always will love family dollar! Granted some are better than others, but overall rating the entire chain, I give it 8.5 out of 10 maybe even a 9 out of 10. They are wonderful and very decent price if you're on a budget. ?”
8AM - 10PM
1770 Broadway, Buffalo
Dollar Stores
“literally go here every day, all the time, multiple times a day. they like family there. lmao nah but they all cool as hell and the little sweet old lady, she deserves the world, goes above and beyond for them. recommend.”
“South odgen store #5273 . I went in the store got a couple things I was a assistant there b4 I because a store Mgr in orchard park #7547 . Store was cleaned organized I talked to Mgr Laurie on duty very nice . Since dollar tree bought the store name out unfortunately things have gotten pricier but that's the way our economy is right now . If corporate reads this it's all about customer service that's how I was as a store manager if u don't have customer service u don't have a store reward your great employees on board . Better than Seneca st location #7610 .”
“I have to say...I am very impressed with the overall condition of this location. The staff here was full of smiles and very nice and welcoming ! I frequent this location when in the area and have NEVER seen it look so CLEAN and ORGANIZED! The staff have really put A LOT of effort into getting this location to look this AMAZING ! Kudos to the staff who worked hard to accomplish this! Those of us who work at dollar general locations are aware of how hard and almost impossible a feat like this is! It's easy to drop comments and point fingers at the workers of these stores and say they should be fired. Most of you have no clue how hard it is to work the register and stock shelves along with checking dates and deliveries and assisting customers with only two people on schedule! It's a daily fight to keep the shelves organized. As a customer you don't stop to think about that item you decided you didn't want and you put it anywhere but where you grabbed it from....Adding more work to the employees already long list of things to get done! So ... I say to the employees who made this accomplishment possible..... JOB WELL DONE!!!! YOU DESERVE MUCH PRAISE! To the customers leaving the rude comments... Why not help these employees to keep this location looking good? Put items back where you got them from if you decide not to purchase...when grabbing an item off a shelf, don't make a mess of everything around that item... If you damage an item ..bring it to an employee instead of pushing it to the back of the shelf...and if you are physically able.... Bring that cart back to the front of the store... SMALL simple gestures such as these REALLY do make a HUGE difference! Keep up the good work guys!!! Thank you for making my shopping experience here a very pleasing one!!”
“I went in today to get a few things and the cashier says hi then walked to the back of the store. I waited a few minutes then rang the bell. Waited couple more minutes and rang the bell again. I left my things at the counter and left. Usually I have a pretty good experience here but not today.”
“It's a Family Dollar - you get what you expect. However the employees are always kind to me when I go in and the new remodel is very nice. I think having a security guard would benefit other shoppers and the employees. The employees aren't paid enough to deal with sometimes dangerous people coming in and stealing.”
“Hello World this store is convenient a bit messy but the staff is cool. I feel this store should be a bit more stocked but I appreciate the prices. Have a beautiful day. ;)”
“Very organized. Friendly staff. If they can prevent the crowd of men from loitering in front of the entrance door it would be less intimidating for women to approach.”
“Friendly staff. Very clean store. I can find all my needs for house cleaning. They also have a big selection of dog and cat food. They also have decor for the holidays and home decor”
“As time goes by many people; including myself, have seen this store get better within a few months. It has its ups and downs but I know the manager that got there few months ago did her best to maintain a rundown building and tried to maintain good workers while taking the bad ones out. Haven’t seen her in there for a while and I hope they didn’t get rid of her but, they have another manager doing it in her place I’m assuming. But as a community around Hertel we need to understand them better and do better for them as well. Everyone knows they can’t stop thievery and customer’s bad habits on their own. But we should acknowledge one another and get along with each other.. “A needle in a fine haystack is the goal”. We need to make sure we do our part and uplift the store’s reputation instead of just judging on image.”
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“Nice store. They have a large selection of everything and things are sold at a lower price than a large box store. But the name is misleading because products are more than a dollar.”