Express is an international fashion chain that offers women’s jeans, leggings, dresses, sweaters, and shirts, and men’s jeans, suits, graphic tees, and polos, along with shoes, jewelry, and accessories. Customers praise the amazing customer service, describing staff as patient, kind, and sweet. Many enjoy the great clothing selections, especially the pre‑layered necklaces, chunky/cozy sweaters, and the great clearance selection both in store and online. Quality holds up over many wears, and the store’s location at 1 Galleria Drive in Buffalo, NY, or its online shop, remains convenient. Since the Canadian store closed, customers remain happy with the customer service.
Kyla was amazing! I needed help finding cute earrings and redeeming my express cash and she was patient and kind and so sweet!!! Thank you Kyla and your manager (I didn’t get her name) for helping me and having such amazing customer service!!!
December 2023
Very happy with the customer service every time I come here since they closed their Canadian store. Amazing clothing selections
September 2023
Expressive but good quality, uniqueness in their men's clothing.