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November 2023 by Ricky E.
My recent experience at Family Dollar was deeply troubling. As an UberEats driver who relies on my electric scooter and always carries my UberEats backpack, I felt unfairly profiled upon entering the store. Not only was I asked to move my scooter outside, but an employee also took the liberty of relocating my belongings, including my essential UberEats bag, without my consent. The situation escalated further when one of the employees threatened me to fight, all while other customers watched. This level of hostility is unacceptable and mars the reputation of what should be a routine shopping destination. It is imperative for Family Dollar's management to address such incidents promptly to ensure a safe and respectful environment for all customers.
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July 2023 by xavier washington
Great variety of products at a very reasonable price. The best of the “dollar stores” in my opinion
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June 2023 by Andreana Guidice
Staff was friendly today,store is dangerous.hubby and kids were checking out the squirt guns hubby shot it at the kids thinking it was just air and pure bleach was in it.this is what family dollar employees due to people who rob the store,they put bleach in water guns and get them in the eyes to stop them so their eyes burn and drop the stuff or run into the glass door,s.a worker forgot it out and left it with the toys from the night before.yeah it's all on video this is ? true 400 Virginia st family dollar.i have a police report.the young man found it again the next day as you see he is smelling the bleach saying it out loud this is disgusting and wrong and he was very upset and was tossing it out in the trash.that bleach got in their eyes and clothes.they had it full and ready for today.manager was in this time and she was heated I mean mad.than said sorry many times.both of them were so kind and very helpful in taking action.thank you for caring.i forgot their names.
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June 2023 by Beth Minthorn
This location has horrible customer service. I often shop here during my break from work and I am usually in line waiting to cash out for over 20 minutes because the Cashiers are either on their phones or cashing out family members Instead of concentrating on the other customers. I came here yesterday on my 15 minute break and even though there were 4 Cashiers "working " only one young gentleman was actually hustling to get the line of customers which was 10 deep taken care of. Meanwhile the other 3 Cashiers were helping one customer at register one. They apparently knew this customer because they were talking, laughing and having a great time, at one point one of these female Cashiers whom was cashing out a customer stopped what she was doing and pulled out her wallet and took out her credit card and proceeded to go to register one and cashed out this young lady while ignoring the customer she was already helping! The male Cashier than stepped up and handled all 3 registers by himself in order to serve the customers waiting in line! I don't know this young man's name but he is the only employee I ever see working when I come into this store and I frequent this store often! He deserves a raise and alot of praise for picking up the slack!
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May 2023 by Alex Zachara
Fairly awful customer service when checking out.Typically no help packing bags even if a line is waiting behind you.They talk on the phone while cashing you out often. Sometimes on Snapchat or on speaker so everyone can hear.When asding if they can not block the register while distracting the cashier to get change, they ignore you as though you disputed them.
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February 2023 by James Murphy
In and out in no time at all. I believe as of September of 2022 it's now Dollar Tree Family Dollar.
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December 2022 by Chanel Porter
Every time I go in this store, there always out of plastic bags. It's so annoying.
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November 2022 by robert caggiano
Lots of cool stuff at good prices
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November 2022 by Nasteexa Maxamed
Great stuff there and I love it
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November 2022 by Larry Mcquown
The store is now half family Dollar and half Dollar tree it is divided into two. The store is pretty packed with stuff it's clean while organized, the lady at the checkout didn't seem to like me, maybe she doesn't like anyone, but I'm still going back. She doesn't own the store.
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November 2022 by Chad Rosemellia
Great prices and lots of variety.
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October 2022 by King Clover
I go here all the time because of the prices and they have a lot of things that I always need, and it's close to my house. This is the cleanest and neatest Family Dollar store I've ever been to, but it's still a difficult shopping experience. Forget trying to shop with a shopping cart because you can't make it down half of the aisles because they're clogged with so much stuff and they are so narrow. Also, many times they have only one cashier with an extremely long line at the checkout. But what do you want at these prices? To me it's worth going there just for the convenience and prices.
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July 2022 by Darren Hurst
Store is very clean, organized; everything is streamlined and flows nicely. All the staff there are polite and helpful, and have no problem directing someone to an item or an aisle they're looking for. I also like how they let me safely secure my bike in the front vestibule.
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May 2022 by Cheryl Wright
It's was a very good experience, everything you need in place and not to expensive
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February 2022 by William Black
Sweet tooth much!? Lol !!! be aware lately family dollar have been running ?♂️ out of bags .. byob !!
