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November 2023 by Veronica Horton
Consumers beware. I went to this location and purchased a few items including some popcorn. When I saw that the price on the item was higher than the price o shown on the shelf, I mentioned the difference to the cashier/manager and she told me that she could not override the price and the other cashier said they were “exempt”. I found that odd because ALL retailer must honor the shelf/sticker or advertised price not the scanner pricing. I tried to explain this to the cashier/manager, to no avail. I called the Erie County Weights and Measures office. I was informed that Family Dollar is exempt from the “Super Refund” but not from honoring listed prices. I went back to this location to pick up a few things and I mentioned the difference that I was expecting to be refunded. The cashier/manager was the same and she didn’t know anything about it. So, l waited for the other manager to return. She was aware of the issue but still insisted that Family Dollar is exempt from honoring the prices on the shelves. The store is NOT exempt from honoring prices on shelf/stickers/advertisements.
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July 2023 by Junita A
Great customer service Jose, helped me find items for my new apartment. I just moved into. I was very appreciative.I was able to find everything I needed. Store looks looks very clean and organized.
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June 2023 by Adrianssabrina Logue
the place was very disheveled and disorganized. the cashier was very rude and as we are leaving who is suggesting that maybe my spouse had stolen something thing that she had a big purse as we just purchased $97.
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August 2022 by Robyn Spring
The cashier steals from customers when you load your debit card. Also the store is unorganized, shelves are always empty, employees are ratchet they just be standing around gossiping.
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April 2022 by Daren Henderson
Well stocked store, seems like they are a bit understaffed but it was a pleasant experience shopping there.
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February 2022 by Kristopher L Roseboro
The cashier was friendly. The only that I honestly did not like is the store was not organized and there were clothes on the floor.
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December 2021 by Astro Alies
No one answers the darn phone how am I supposed to know what they have
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September 2021 by Denietra Douglas
Lazy staff
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August 2021 by Victoria Y.
I feel unsafe because of the drug addicts that hang out in front and on the side of the store begging for money and smoking crack, other than that I try to come when they are gone which is rarely
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June 2021 by Kaila Simonè
This place is extremely ghetto and unprofessional. They don’t care for they customers or workers, former cashier Im close with got fired wrongfully and Pete and Jen did absolutely nothing for him even despite him working for the company faithfully for over 3 years and him being just about the only cashier every customer that comes into the store actually likes. They accuse everyone that comes in of stealing, they’re very rude, store is always dirty and overall workers have poor customer service skills.
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June 2021 by Joy Coronado
Male manager was extremely rude to my husband for no reason ? either pay attention to paying customers or do your paperwork in the office !!
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June 2021 by Angelena Herkey
Very well the only thing really is they do not sanitize their baskets
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April 2021 by Janice v
Today they had the worst cashier ever. Her nasty attitude plus she doesn't look like she wants to be working. Poor customer service
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March 2021 by Stanley Robinson
Great store fully stocked all the time !! Centrally located full line of groceries and all other essentials!!! One stop shopping with great cashiers !! Thanks Family Dollar @ Main & Utica Buffalo, NY!!!
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March 2021 by Desma Starks
It's was all good!!
