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February 2024 by Andrew Morreale
I own A&L Truck Repair Inc. We buy almost all of our parts from the West seneca location as well as our stock. All the parts people are very knowledgeable and helpful. Especially Don on second shift.The office staff is always a pleasure to deal with. Everyone here is super friendly and helpful with everything. My company will always do business with them.
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January 2024 by Patrick Traini
Very impressed with the service. Had them come out for a road call. They showed up within minutes as well got the truck going and back to their shop in no time for the final repair. Driver was very impressed may I say. Thank you for everything!!!! You get your money worth for the service you get !! Charles E Brake Transport approved!!!!!!!
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November 2023 by Noah Radel
Always got the parts I need! Never a hassle dealing with em either
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November 2023 by Jenarus Hyler
I called in asking for starter bolts. All of the starter bolts came out of my starter. and I had call parts trying to get starter bolts. They got to answer the phone told me they can’t find the starter bolts in their system. He transferred me to someone else and it was rude talking about I don’t understand. What are you talking about? I need to start bolts simple as that the only thing is holding my starter on is the starter wires
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October 2023 by Ryan
Very helpful and knowledgeable! Had the parts I needed at a reasonable price!
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September 2023 by Bill Meehan
Jamie from the Batavia location was awesome to deal with. We were broken down on our way to a race and she was able to get the part shipped to the race track on a Saturday! The service provided was nothing but exceptional
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September 2023 by M Saqib
I made appointment for PM service with them and when I was on my way to get there I call them they said we are not sure to get you out next 3 days,we have big problem in Buffalo area for frieghtliner maintenance even PM service from dealer
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May 2023 by Michella and Derek Payne
If I could give zero stars, that would be a more appropriate rating for this repair facility. We are O/O’s and needed 4 batteries replaced on our rig. When we arrived they said they couldn’t get to us in until 2nd shift, so we went to our pickup and returned at 3:30 for the repair. After dropping our trailer, they took our truck in within the next 30 minutes to start repairs. Here’s where it goes wrong, it took 3 hours to replace 4 truck batteries…wow! Then they charged $600 in labor…really! Total bill for 4 batteries as $1200! If you want to be price gouged…this is your place. I don’t think they realize that we are local, as we operate out of WNY, but we will make it a point to steer all our fellow O/O’s away from this place. Go somewhere else and save yourself some money. Hope this was helpful.
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May 2023 by Muhanned Mohammed
Had to go back 4 times for the same issue (coolant leak) trying to charge me $4,000 for a radiator lol no thanks!
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May 2023 by BlueHawk Trucking
If I could give zero stars, that would be a more appropriate rating for this repair facility. We are O/O’s and needed 4 batteries replaced on our rig. When we arrived they said they couldn’t get to us in until 2nd shift, so we went to our pickup and returned at 3:30 for the repair. After dropping our trailer, they took our truck in within the next 30 minutes to start repairs. Here’s where it goes wrong, it took 3 hours to replace 4 truck batteries…wow! Then they charged $600 in labor…really! Total bill for 4 batteries as $1200! If you want to be price gouged…this is your place. I don’t think they realize that we are local, as we operate out of WNY, but we will make it a point to steer all our fellow O/O’s away from this place. Go somewhere else and save yourself some money. Hope this was helpful.
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April 2023 by Wayne Bukowski
Needed a new compressor. They overnighted for 10am , no problems, smooth parts counter transaction
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March 2023 by Mark Tebyrtse
Horrible experience and service. After they work on your truck you WILL break down and have constant issues. Save your time and DO NOT take truck here.
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January 2023 by kyle jablonski
Terrible dealership no support or communication! Don't buy Western Star or Freightliner if you are in the WNY area.
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December 2022 by G Michael
I should read comments before i step into this shop
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December 2022 by Kevin A. Breitenbach
Great family owned business, polite always willing to take the time to make you feel comfortable, upfront and honest, love these people, just absolutely great.
