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November 2024 by Judith Santiago
Great customer service
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October 2024 by Daniel Roth
This is the place that took very good care of my vehicle when i had a problem with it . If you need some one to help with your needs . Please stop in to see and speak to some one there . They can and will help you too .
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August 2023 by Jme J
Not sure what you're talking about? Never heard of this place.. ?
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May 2023 by Mark Pollutro
Absolutely Professional. Service provided on the vehicle was spot on attention to detail. The insurance companies made me miserable, Gerber does not have a magic wand, they do work hard with polite professional service. Hopefully, I won't get hit by someone else again or an oops on me in the future. But if I do I know where to take my car where it can get cared for. Thank you.
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November 2022 by Paul Cordier
Great people Great service and great quality
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October 2022 by Timothy Barber
Great ? ? ? ? ? service. Finally got it done in 2 and 1/2 weeks, and the SUV is Bueatiful. Much better than when I dropped it off. Great job looks brand new!!!!Service: General repairs & maintenance
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October 2022 by Shelby Elel
Brandon is a top guy and the women at the front desk are very nice and helpful
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September 2022 by Melissa Ladd
My car has been here since July 8th. They had trouble finding a part and I was patient. It came in on August 18th and I have gotten nothing but the run around since. I have been told it would be done on 3 different days. Yesterday I was promised that it would be done by the end of the day today. It is now 330 pm. An hour and a half before they close and they are telling me they will try to have it done. I called corporate and all they offered to do was call and e-mail the manager. I will never use them again and I'm extremely disappointed that they will be making even a $1 off of my insurance and I.
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July 2022 by Evan Hilton
After my vehicle was in a minor car accident we took it to Gerber in West Seneca (It was recommended by the insurance company). After a few days we got a notice our vehicle was done and ready for pickup. My wife told Jill that we would be in the next morning to pick our car up. We then received a call from the detectives from west Seneca police saying our vehicle was left outside and the wheels and rims were stolen, also the vehicle was scratched/banged up pretty good.So we asked the collision shop to replace the wheels. They referred to a document stating they aren’t liable for any damages on their property. After back and forth we had to file ANOTHER insurance claim because of the negligence of this collision shop leaving vehicles out of there fenced area and locking the cars.I DO NOT recommend them, unless you want to file two insurance claims to have you vehicle repaired.
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July 2022 by Evan H.
After my vehicle was in a minor car accident we took it to Gerber in West Seneca (It was recommended by the insurance company). After a few days we got a notice our vehicle was done and ready for pickup. My wife told Jill that we would be in the next morning to pick our car up. We then received a call from the detectives from west Seneca police saying our vehicle was left outside and the wheels and rims were stolen, also the vehicle was scratched/banged up pretty good. So we asked the collision shop to replace the wheels. They referred to a document stating they aren't liable for any damages on their property. After back and forth we had to file ANOTHER insurance claim because of the negligence of this collision shop leaving vehicles out of there fenced area and locking the cars. I DO NOT recommend them, unless you want to file two insurance claims to have you vehicle damaged.
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March 2022 by Donna Jacobsen
I had a great experience everyone was very very helpful and very nice.I would highly recommend to everyone that if you need advice and collision advice give Gerber Collision a chance you will not be disappointed.Thank you Racheal and Brandon for all ypur help I will be seeing you both soon
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November 2021 by Richard
This place is very unprofessional, had our truck for over 49 days looking for a part that I had to find... our truck was hit by another car and was in for collision work through insurance company and some we paid out of pocket. The truck after being in the shop for that long had to go back for more work because they neglected to repair what was on original estimate! Scratches on new paint upon delivery, back up sensors not functioning, painted a area (part) that should be a matte finish ( bottom) bug guard, orange peel and dirt in paint. Claims adjuster had to go back to Gerber and have them attempt to wet sand dirt from front bumper cover, which has deep scratches still! Truck delivered back to us subpar and dirty. Please read reviews prior to dealing with this business.
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September 2021 by Cheryl L.
The customer service at this business was amazing! They kept us apprised of what was going on with our vehicle at least once a day. They even have a drop-off box to make it easy for those who cannot drop-off their vehicle during normal business hours and the paperwork can be done via the computer. I will definitely use this business in the future if the occasion arises.Services: Painting
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September 2021 by Asiful Bhuiyan (Riyadh)
Just wonder how much will it take to pain the whole body of the car.
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September 2021 by Steph M
Gerber did such an amazing job on my paint. They repaired damage caused by a side swipe. I highly recommend.Services: Painting
