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January 2024 by MARIBEL Ramirez
I visited the food pantry because I was in need of food for my children. Because of fraud on my food stamps, Erie county gave me information of them. On that day that arrived it was very cold outside. There was a gentleman named Joe. That was working , signing ppl in. There was people already waiting inside warm to be signed in. Joe said to me you don't come in you wait outside . " I decide who comes in" !!!! & U can can call who ever u want! I don't care!!. I have NEVER, in my life have had a pantry people who are working for GOD. Speak to me , the way he did! God bless you Joe , I will pray that u don't treat anyone else that way.
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November 2023 by A. Siracuse
Came in with my kids and was looking for outfits with my wife . Store clerk was very rude and made some comments about our children that really didn’t resonate. This place is NOT family friendly.
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May 2023 by Charlene Parrish
Pleasant people. Food pantry is God sent. I'm on a fixed income and this resource is much appreciated. Thank you Hearts God bless you all.
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December 2022 by Andrew Borchik
This company placed a clothing collection bin in our neighborhood, outside a private business, and nobody knows who approved it. It is collecting trash, rats, and graffiti. Multiple attempts have been made to have it removed and the company does nothing. I’d question their legitimacy and what the actual percentage of donation to those in need is.
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October 2022 by James D'Arcangelo
Had to register, all you need is id,current mail, very pleased
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October 2022 by k mc
ALL TIME favorite! Like any place, you need to do some digging sometimes but it is always worth it! Clothing, toys, school supplies, holiday goods, you name it! Staff is super friendly and I always find something amazing - always in working order and excellent shape.
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October 2022 by Debbie “Riversidebflo”
Great place to get clothes and other items for the house. Very nice selection. Nicely organized and clean too! The people who work there are super nice and friendly.
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September 2022 by Nancy L.
Love the mission of this place. I always leave with my arms full of items, and donate my items with good conscience!
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August 2022 by Daniel Hartzell
I think it's a very special place for the needs of the people.
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July 2022 by Florencia Munoz
I'm a big fan of Hearts for the Homeless. They are very generous in every way possible. The staff are all very friendly and sweet. I have been going to the Tonawanda pantry for a while. On Friday 7/15/22 they came to my neighborhood offering books and stuff animals to the kids. There was also games for the kids to play. My grandkids enjoyed the 3 hours we spent with them.The thrift store is by far the best one I have ever been to. I spend hours in there. The prices for the it
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March 2022 by FLORENCIA MUNOZ
Love going here. Always come out with a shopping cart full and don't pay much. The staff is very friendly. They have a basket full of free stuff. They also have a pantry in the same lot and soon opening a coffee shop.
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March 2022 by J E
I'm reviewing because I go through my clothing once a year and always donate the bag to a Hearts for The Homeless bin. I really appreciate that these items stay directly in the WNY area and help those in need. In my opinion this is better than the yellow worldwide ones, which tend to hurt the local textile industry in the region they go to.
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March 2022 by Mya Patterson
Great place that gives you food when you need it in new to the area and was able to get food for my new apartment after losing everything i. Atlanta this place gives me hope thank you so much
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March 2022 by Gretchen Wiser
Diamond in the rough. Always find name brand clothes, household and eclectic items. Legos too! Great prices. Better than Savers because it actually goes toward helping people. Put Hearts Thrift Store on your to-do list!
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February 2022 by Moses Khalifa
Great customer service, and affordable items to shop.
