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February 2024 by Milytssa Rivera
I was very satisfied I was treated very politely
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February 2024 by Trish Hitchcock
Ken at the Seneca Hills Plaza is the best!!! Made my day was friendly cared about me and was professional
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March 2023 by Joseph Allman
The person who did my taxes
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April 2022 by Emily Haak
Kenneth assisted us and guided us so clearly, and really helped us understand where we are at and what to prepare for in the following year! This process was easy and smooth.
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April 2022 by Barbara Piniarski
I trust Ken to do the best for me and my business. He's the best!!
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March 2022 by Dawn Marie
My representative Ken was amazing and awesome.... Patient kind and very understanding and allowed me to explain things and did not get upset or aggravated with me for the time that it took me...
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March 2022 by Jennifer Galluzzi
Very polite answered any questions. All around great attitude.
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March 2022 by Candace Webber
Ken is an amazing agent and knows his stuff !
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February 2022 by Amanda Lesanti
Mike N. at the Seneca street location is my favorite tax professional! He is personable, efficient, and always remembers me each year I see him. He is definitely the reason why I keep returning to H&R Block. Friendly fast service delivered with a positive attitude and uplifting conversation.
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February 2022 by Leona James
Because he was a very professional worker he made sure I got all my money and he work with me one on one very nice man. I will be returning next year thanks for all your hard work Kenneth.
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April 2021 by Myrna Rodriguez
Easy, Friendly, Professional, Confident everything is done correctly.
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April 2021 by Justine Palkowski
Used the online service for the first time. Kenneth was working with us and while he was nice, after I approved the tax return, I never heard from him again. I followed up via the message service, and I never heard from him again. I called the office (4 weeks later) to see why the status was still processing and the manager Tammy told me I need to come in. But wouldn't tell me why. She then told me that multiple people have attempted to contact me, when I have never received a phone call. I will gladly take her my phone records just to have her highlight all of the calls. I now have to go there and try to "figure out" why my return was rejected.EDIT - It was because of an inverted number. I am unsure as to why this couldn't be confirmed over the phone. After going in there, I was told I had to sign my return online (because I chose the online option). I printed the return, and old-school emailed it back (as per the online instructions). But now I am being told I have to COME IN again and sign. The whole point of doing this online was to avoid having to do in, not once, but now twice.I will never use H&R Block again. Biggest waste of money I have ever spent. The fact that these people have authority to do taxes is astonishing and terrifying.
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April 2021 by Debbie Bombardier
Ken Aiken has always been great to us.
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March 2021 by Sheltina Williams
The tax preparer was absolutely wonderful kind great service professional she was great.
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March 2021 by Mr. Hearse
Explained everything to me and made me calmer knowing I was in good hands