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December 2020 by Christopher Leonardi
I just drove over a half hour to get to IDN Hardware and I walked in to the store and I said hello there was talking in the back of the store and someone said we are closed and I asked could I get a commercial lock really quick and the female voice from the back said again rudely WE ARE CLOSED!!! Do not ship here people are very ignorant especially when they couldn't help me after just driving all that way they should have had there door locked and it's only 4pm their sign and Google says they are opened till 5pm I would never ever spend another dime with these people ever!!!!!!!!
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January 2020 by Moshe Oren
Always great service and prices !Dan is always there to help me with all of my locksmith needs .
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January 2019 by Eric D.
IDN is a national locksmith distribution company providing door hardware and locksmith items for their customers. They are NOT however a walk-in customer service operation like a local hardware store, they are actually a distributor and most of their customers have accounts and are repeat daily or weekly customers. Service is good here and the staff are very friendly and knowledgeable. If you happen to be a locksmith or door hardware technician you will enjoy your relationship with this company. They have their own house brand called LSDA which are a great line of products in addition to all of the major brands including Master Lock, Schlage, Arrow, and Kwikset. A good company providing good products and service to their customers!
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April 2015 by Gary Block
Always a good experience with Paul and Brian. They know the products and go out of the way to help. They are very professional and friendly. I highly recommend IDN.
