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October 2023 by Earl Leatherland
I have been going to Jerry for more than a decade. He always prices my work fairly and backs up his service with a review if you still have a question.He is very straightforward and does not beat around the bush. Which I appreciate.I now have my son and daughter also getting car repair work done there.
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September 2023 by Matthew Burke
I bought my cars here for over 20 years. I dealt with Adam, Katrina, and their son Jerry. They know their stuff. Always fair, and honest with me. I continue to bring my cars there for excellent service, and prompt repairs. The best in Western New York
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September 2023 by Murray Wire
Jerry knows his stuff. Quality work at a reasonable price.
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July 2023 by Ray Taylor
Great price tell it the way it is explain things to you
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June 2023 by Emir Hrustanovic
Can't even review the shop. But here's a fair review of My experience when I called.Some miserable man picked up their phone. I chose that word bc he Was being all short and weird like they don't want business. All I asked was one simple question bout getting probably a 2 thousand dollar job done. Then I tried to ask for a ballpark figure or tell me how much it would typically be if charged by book hours and was told they need to see the vehicle. Then there was an awkward silence as he didnt explain if this meant diagnostic fees, how much etc. Didnt tellcme when i could come in. Like i said not too inviting of business Lol unreal what's going on nowadays. I just said ok thanks and hung up. Waste of time. Can't imagine what the actual shop / service would have been like. Dodged a bullet IMHO
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April 2023 by Bob S.
Had a few issues with a 12 year old vehicle. K&A had all of the problems solved in a few hours and did a great job keeping the cost of the repairs down. I was really surprised how quickly the work was done and how inexpensive the repairs were. Everything is working great now! K&A is definitely my go-to mechanic from now on!!
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December 2022 by Jake Frain
Tried calling to make an appointment to get my BMW serviced/ diagnosed to figure out the issue I’m having . Whichever clown answered the phone tells me to a Go to a Bmw dealership as if they don’t even care to take in a new customer . They “specialize” in foreign made vehicles yet turn down customers asking to make an appointment for service . Terrible customer service . I said I wanted to get my car diagnosed he replies “ your car is dying? “. These guys are an absolute joke
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December 2022 by Michael Thompson
My aunt truly loves the service. Gj Jerry! (Dropped her off for service)
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September 2022 by Maisha Rahman
Jerry is amazing. He is friendly and straightforward. He gives thorough explanations and his work is impeccable. Definitely trustworthy.
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July 2022 by Lisa Taravella
Jerry and Kyle always take great care of my vehicles. Honest and trustworthy. I wouldn't go anywhere else.
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June 2022 by Glenn Szymanski
I've been taking my 2012 VW Jetta TDI to Jerry and Kyle for years. They're the best!
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February 2022 by Sam Kaplansky
Was told off by a short angry man with a goatee. Basically said he “won’t do the work because he doesn’t want to do it twice”, assuming that I don’t know what the correct parts are for my vehicle. After assuring the fella I know what I have and want, he asked me to bet $1,000 that I really do. Maybe next time take my business and you’ll get your 1,000 bucks ;)
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June 2021 by Wayne Daniels
My car was there 3 weeks after date I was told to bring in and was never touch . Jerry was rude and unprofessional . Needless to say my car was never touch and I had to waste more money on another tow to another shop. Thank you Jerry great job at wasting my time.
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April 2021 by Audrey K.
I had a great experience at K & A. Auto. Jerry, the owner is very professional and an honest man. He's very knowledgeable and explains in detail the work being done on your car. He took great care of my car and I would recommend him. He installed new brakes on my C300 Mercedes Benz and other work involving my engine. No complaints. I would recommend him.
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April 2021 by Cynthia moore
Great service ! He's long winded & thorough, but your car is not held hostage for long,in & out ,unless more extensive work to be done ,great guy!
