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September 2023 by R P
Today on September 9th, 2023 - I arrived at 1143am Saturday and the bank is closed. Has always been open til Noon - I'm considering a new local, credit union bank
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November 2022 by Ramona Turner
That African American girl or boy I’m confused as to what that was with the colorful dreads need to get his/her act together didn’t want to serve me I guess because I was a new face the white lady took care of me just fine tho
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October 2022 by xtra waavy
Terrible bank they make it hard to access your own money constantly getting declined transactions even though the money is there
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October 2022 by Deanna Stover
Able to work efficiently to solve issues quickly. Great neighborhood bank!
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October 2022 by Monte Carlo
Solutions
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October 2021 by Syda Ahmed
The fat young guy on the desk really disrespectful because I withdraw money from the bank and he throw the money through the window. When I asked him why would you do that he was like this is how I do.
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November 2019 by Philip Muscato
Very friendly.she answer all my questions on my account.THANK YOU
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June 2019 by Nicholas Gostomski
I wish nys never started using this bank for unemployment services something as simple as getting a new debit card has been a nightmare they're useless I don't even want the money stuck in the account now I'm back to work I just don't want to deal with key bank anymore
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April 2019 by Stef Bove
Been going to this branch for over 6 years and I absolutely love my tellers. They greet me with absolute respect and they know I'm Deaf and one teller knows sign language and she makes my transactions smooth and those tellers works hard to ensure the customers are pleased. Keep up the great work guys!!
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February 2019 by Doris M.
For me, this bank is in a very convenient location. I'm always at this "Tops Plaza",so the bank is handy here. Not much to say. It's clean, The tellers are pretty nice. It's a decent bank, but I prefer the one on Sheridan Drive , next door to the Dent Tower. The Elmwood location never has the check balance books. I need a lot of those. Lol.
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November 2018 by Maria B.
This is a location with a drive thru. I go inside. It's on Elmwood in the Plaza with Tops and Party City. It's a pretty big location and has plenty of tellers. Usually moves quickly. Easy parking. 3 stars for this large chain. I default chains to 3 stars as they must be A-OK to expand as they have.
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April 2018 by Derek Derek
Lynette was great!! Very friendly and helpful like a breath of fresh air
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January 2018 by matt viele
Decent
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August 2017 by Rezi Nash
Taxation without representation