Metro Mattress Buffalo has been serving the community for over 45 years and is the largest mattress specialty retailer in Upstate New York. They offer a wide range of top name-brand mattresses, including Tempur-Pedic, Chattam & Wells, Sealy, Spring Air, and American Splendor, along with pillows, sheets, and accessories. Customers appreciate the knowledgeable and friendly sales staff, notably a salesperson named Charles, who is recognized for his realistic explanations and focus on finding the best value for customers. The shopping experience is described as easy and pleasant, with no pressure to buy the most expensive mattress. Customers have also praised the exceptional customer service and timely, professional delivery, which often includes free service. Overall, Metro Mattress Buffalo is highly recommended for its stellar customer service and quality products.
Happy with my purchase. Delivery was excellent & were very helpful.
September 2024
We were fortunate enough to have the showroom all to ourselves and the salesman’s (Charles) full attention… great experience. helpful, knowledgeable, sales. We were originally going to check out a few other stores but we saw no reason to look beyond Metro Mattress.
September 2024
Chuck is an excellent and knowledgeable salesperson. He was realistic with explanations on needs and expectations of the product, for my teenage kids mattresses. Chuck's customer service was excellent. Metro Mattress is lucky to have Chuck. I highly recommend Metro Mattress based on Chuck's performance!
