-
October 2023 by Jetone Shuford
I wouldn’t recommend this bank to anyone who actually spends their money. I call the Jefferson location because thats my local branch and I am never happy when the call is over. There’s been a few times when I was on hold and got hung up on I knew it wasn’t a coincidence when it happened more than once. They also told me I had to come in the local branch to get a block removed off my card just so I could purchase something online but once I leave the bank i won’t be able to purchase from the site again. Basically telling me that anytime I want to purchase from the site called Temu I have to come into a local branch this is bad business. They have a 10 transaction per day limit when you call in they don’t even allow you to increase this limit or remove the block. I’m Rarely ever satisfied with this bank.
-
March 2022 by Jacqueline Rowser
Nice branch, friendly staff that go above and beyond to help its customers. Especially Personal Banker John Dibiase, very helpful.
-
April 2021 by Nadeem Khan
Extremely poor service specially the people sit in the office so I closed my account with Northwest and went back to M&T.
-
January 2020 by Emani Edmonds
Hello i am 18 and i just opened a bank account at Northwestern they make every thing easy to understand i recommend that if you are young and you are trying to open a bank account and establish credit i feel that Northwest is the perfect place for you
