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October 2023 by Mike Smith
Why there not open year round is beyond me. There stuffs that good. I recommend the cotton candy hard ice cream. Tastes like the best vanilla ice cream
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October 2023 by A.J. M.
Loaded up my two year old to come here and grab some ice cream on our last day of a trip, and this place was closed at 8:20pm. It says on here that they're open 24 hours, and on google it says they're open until 9:30pm. Apparently both are incorrect. Don't waste your time
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September 2023 by Nick S
Fast, friendly, tasty, local ice cream shop
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September 2023 by Brendon Cramer
Really good milk shakes and sweets
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September 2023 by Don Racine
I used to like Pam's. We went there on 9/1/23. I ordered a vanilla milkshake and I received a vanilla milkshake, but it was so thin it was like drinking water. We went back up to see if I could get a new one or put more ice cream in it to thicken it up. The one girl at the counter was very nice, but the another person came up and said that we would have to pay more, and was pretty rude about the circumstances. Needless to say we won't be going back!For starters your employee was rude first. Secondly it wasn't 3/4 gone, and 10 minutes later. There was one drink taken from it, and only a couple minutes later before coming back up to the counter. So you can believe what your employee says, but that's not what really happened. One would think that you would try to keep your customers happy, but I guess not. I'm sure that some customers to to get over on you, but in this case we just wanted a milkshake fixed.
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July 2023 by Carol Judd
Nice variety of both custard and hard ice cream. Also soft pretzels. Service is a little slow.
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July 2023 by Chris Hawley
We ordered a black cherry ice cream shake, which is one of Pam’s menu items, but got a custard shake. When we asked for an ice cream shake replacement, consistent with what we ordered, we were very rudely told that they would not provide one unless we paid twice. Very poor customer service!
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July 2023 by karen ryan
My grams wanted a milkshake she is 99 so on a hot Thursday after noon took her to this place for a chocolate shake and omg she said she'll turn 100before she gets it so we left and went to Dairy Queen right around the corner and got friendly fast service custard corner they are so slow I have been there 3times never again I get that in the evening there are alot of people going for ice cream but really put another person in there who wants to wait for a long time and your not even greeted with a hello poor customer service and pricey definitely not for me
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May 2023 by J K
Friendly, helpful, quick service. Custard was very creamy and good. They must have had over 30 different flavors of custard, lots of topping options and dips that other places don't have like birthday cake and cotton candy.
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May 2023 by Jessica Berrios
Explained clearly what I wanted, total of 7 ice creams and 4 were wrong, didn’t charge for the other ice cream and had the nerve to tell me they have to charge for the chocolate waffle cone they charged for the regular waffle cone. The ice cream they got wrong they reused the same cone, so my daughter had cotton candy ice cream with chocolate at the bottom from the wrong ice cream. And then the help, who didn’t help, she came but to come give me attitude and make comments! Never coming here again!
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May 2023 by Clyde Barrow
First time here. Service was great and was the ice cream.
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May 2023 by Chef Kevin Betty
Everytime I go there with my grandson. The workers are very friendly and fast on getting your order done. Hat's off to all there staff. Have never been disappointed. Best parfait ever ?????
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May 2023 by Yasmeen Alam
Closes at 9. Vanilla ice cream is good didn’t get to try the flavored custards
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May 2023 by Katherine Pizzuto
Amazing ice cream and friendly staff.
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September 2022 by John Blake
This is by far the best frozen custard in the city of Buffalo. They have hard ice cream and other things as well (one of my favorites being frozen chocolate covered bananas with peanuts) but the custard stands above the rest. It's very slightly more expensive than some other frozen custard places but not by much and it's definitely worth it. There are a vast number of flavors and toppings, this gem not only of South Buffalo but of Buffalo in general is not to be missed.
