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March 2024 by vellie outdoors
the food 10/10 just had a fish dinner with the greens pure ⛽️
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March 2024 by Bradlee Wilson
After finishing meal in restaurant, placed an order to go, fish and chicken combo. Got all the home to Niagara Falls and there was no fish in my to go order. Called restaurant for hours and phone line was busy/off the hook. Unable to get in contact with anyone about this!!!!
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March 2024 by Quita H
I just ordered delivery! I asked for cabbage and paid for an extra side (yams)! They gave me green beans and I can't eat those and no yams! I'm not a happy customer and would like to be refunded for my yams and cabbage cause these beans going in the garbage I am allergic!!
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February 2024 by Garth Ikomi
Food was amazing. Great
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February 2024 by Susan Ridgeway
I Really am Hoping that This is taken as Constructive Criticism Because I Truly LOVE & SUPPORT MY Black & Brown People w/ Pleasure ! WE as a People HAVE TO Do & Be Better though! The Food was Very Good, However the 1hr.& 30 + min . waiting Is TOTALLY Unacceptable, & Disrespectful! This was Only Done Because I was w/ Friends & Family that Not only was Treating but really wanted to Give The place a chance Anyways AFTER I Told them about MY Previous Experience there! The Hostess, & Bartenders were AWESOME, but Unfortunately they had NO Control over actual Food Delays! The( Man) Owner sits @ Bar w/a Attitude instead of Addressing the fiasco , & being Hospitable and/or @ least Assisting on the Floor to Move things Along & ACT LIKE You Care ! An APB Had to be put out on the Waitress on several occasions whom After seating us & providing us w/ water had NO Concern in Why we were Actually there! She was Sweet & nice But NON-Attentive ! The DoorDash & UberEats traffic seemed to be only people being serviced for the most part ! And if the Logic is to Make You purchase Drinks by keeping you waiting was the plan, I'd get it IF THE Wait Staff EVEN Return to ask you That. And the Kicker was @ 9:15pm We watched a Elderly couple struggle up the 1 step into the Establishment to a table, sit down, only to be told that the Kitchen was Closed!? That's 1st Hand Knowledge that SHOULD be forwarded to Security @ Door, or a LARGE PROFESSIONAL Sign that Would inform the people of the Same Outside! I Went Awhile ago & AFTER waiting 25min. To even be Addressed w/ ANY Table service left ( because I Truly Didn't have Time)! AGAIN the Food was Good, when it FINALLY Came! I Wish Them The Best ! P.s. The Food Prices were Fair & Overall the Staff was Kind!Wheelchair accessibility: I didn't see any?
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February 2024 by Jameel Gay
I ordered off grubhub at 4:30 pm. I received a call from phat catz saying it won't be 20 mins more like an hour. I was cool with that. 1 hour goes by, but still no food. So I called them, and she put me on hold and never came back to the phone. So I call back to be put on hold again to no avail. To make a long story short. I waited 2 and half hours and never received my food. And they close the kitchen at 7 pm. And now I have to wait for my $60 return in 5 business days from grubhub. So unprofessional, and people wonder why black owned businesses got such a bad rep. Phat catz I will never order or support yall again. Yall food is mid and over priced. ?????????And customers' support is horrible.??
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February 2024 by Elizabeth Wilk
Small place with big flavor. Everything is delicious!
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January 2024 by Theresa Briggs
Only thing was the drinks were
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January 2024 by Samuel Dixon
My family was in town from Columbus Ohio, they said it was the best fish the greens and macaroni and cheese and the drinks were A1.
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January 2024 by Stephanie Saunders
Restaurant dies a great take out business, as well as dine on. Food is
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December 2023 by Pauline Hairston
Good food I order rib dinner there Mac is great there greens are great cornbread was ok ribs are good I just didn't like them on the grill other than that it was great for it being my first time there .
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November 2023 by Arthur H.
The fish, green beans , and cabbage was all seasoned so good. The service ( bartender lady) Ari gave us was great. I love the way the that the establishment has there lights down low for a more quieter feel.
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October 2023 by Alan Blackburn
Enter this unassuming building (once Mama Rose's) in our former neighborhood and step into a classy but ever so welcoming space that beckons you to choose between cozy tables or a comfortable bar where locals and newcomers mingle while served by cordial staff eager to please you with an array of true Southern soul food that is undeniably to die for!! The menu is extensive, the service is exceptional (Kobe was delightful), and the food is prepared fresh on-site daily by owner/chef Kim Collins-Jones (taught as a child by her mom).We were drawn to Phat Catz while searching for real Southern fried chicken (hard to find)...and we literally fell in love! This is true comfort food, made with love, and Kim puts her heart and soul into every morsel. If there's food in heaven, this is surely how it looks and tastes! Not only was the chicken fantastic, the mac and cheese was pure heaven; and the cole slaw, potato salad and cornbread remind you that there is nothing on earth to compare with good down home cooking.Kim and her husband put their hearts and souls into this Black owned business, opening just two years prior to Covid, and not only survived but thrived because they care deeply about what they do and care deeply for their neighbors who in turn have ensured their success. Special thanks to Kim for taking time to come to our table so that we could tell her in person how very much we enjoyed her amazing food and our time at Phat Catz.
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October 2023 by diaomari bailey
I enjoy fresh food selection. I enjoy their haddock food it's a nice size.
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October 2023 by Jenyne Langhorne
Omg! The food here was delicious!!! I normally don't go out for Soul food; not because I don't like it, only because real Soul food is made with the soul of the preparer; and many times the seasonings can make or break the dish. It's based on taste. I love the food at this establishment. I did not try everything of course, but I enjoyed everything that I had. Beer battered fish, cabbage, slaw, and cornbread. My friend had the rib and chicken dinner (delicious).. The environment was welcoming and the staff was very nice. And that's always a plus! Good job! See ya soon ?
