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February 2024 by Cheryl Hatten
My experience as a 1st time home buyer with Premium Mortgage was stressful and unacceptable. I worked with a loan officer for almost 1 year only to be informed today that my pre approval is rescinded because my income is $2,200 above SONYMA guidelines. Will never understand why it took this long. I'm left in a bind since I have to move before March 1st. UPDATE.: unbelievable I was approved in 7 days for a Sonyma DPAL grant thru another mortgage company with the same information given to Premium.
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January 2024 by Cassidy
From start to finish, the entire experience was terrible. Our mortgage broker was older and seemed to have extreme difficulty using technology. He made multiple errors on our mortgage documents causing delays in our closing. To top it off, Premium has also notified me twice of security breaches compromising my personal information including SSN. If I could do it again, I would NEVER choose Premium for my mortgage needs.
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January 2024 by Colin
Adam was helpful every step of the way and everything went smoothly.
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January 2024 by Ricardo Torres
Was a great experience working with Premium Mortgage and there representative were great to the last minute of closing thanks to all.
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December 2023 by Kelly Law
We are not too happy with Premium Mortgage. This is the SECONOD time, that we are being messed around with. The first time was for 219 Merrymont. Now that we are looking to purchase a home in N.F. instead, we are still getting the same runaround! Tim isn't so bad, but Amy...the underwriter...keeps losing information that is sent to her. They want my partner's retirement plan...get this...60 days worth of information. She doesn't have access to that! We have to be out of this house by Dec. 15th and they are just dragging the process along! She has told them numerous times, that the time is short. We have been dealing with this for months now! We only went with them because our real estate agent suggested them. We are both angry here!
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September 2023 by Julie S
I can't thank Julie and Brandon enough for their assistance throughout the entire process of purchasing my home. They were amazing from the very beginning until the end!!!
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September 2023 by Jennifer Maxon
I would recommend premium mortgage! The whole process was seamless. Ended up closing in 50 days rather than the 60 we initially thought .
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September 2023 by Taylor Baxter-Smith
Carissa was absolutely amazing when it came to helping us with our mortgage application! I will recommend her to everyone I know!
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March 2023 by Kayla Tate
Joel and Mike were absolutely AMAZING!!!!! They made the home buying process so easy, they were very helpful with the 400000 questions I had on a daily and never got annoyed with me or my husband. They explained everything that was needed and also got back to me the same day after a email or phone call! They are very professional and I would absolutely recommend them for all you home buying needs!!
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February 2023 by Christian Darrow
Believe me when I say that Joel and Tyson at Premium Mortgage made the home buying process 10x easier than a prior bank I had used with a prior home purchase. Professional, responsive and friendly and easy to work with they outlined everything I needed to get them for the loan application and saw me through to the end and the house closed on time as originally expected. I can truly recommend going with them if you are shopping for mortgages.
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January 2023 by Garrett Wilkins
It was a pleasure working with Joel at Premium on a Mortgage Rate! He was responsive, informative, and his customer service was really top notch. Even after we informed him that we were considered another provider, he still kept in contact with us to check in on the status of our hunt. We actually returned to and contracted with Premium since Joel was just excellent throughout the entire process.He also secured us a really great rate as well!100% recommend!
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December 2022 by Matthew Haick
I contacted Joel Mahakian with a strong referral and he didn't return my call or follow up email.
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October 2022 by traci Astyk
Excellent company. Everyone is very thorough, efficient, and professional. We knew that our offer on our home would be highly regarded since we were backed by Premium. Best mortgage company around. Highly recommend!
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August 2022 by Kelley Washington
It was a pleasure working with Julie Symes and her team at Premium mortgage. She communicated all the time, answered all my questions in ways I could understand and the process was seamless! Thank you again!
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May 2022 by Tom Allston
They were courteous and answered all my questions. They were available when I had a question. Both Carl and Tammy at Premium Mortgage were always honest with me and treated me like part of their family.
