-
November 2023 by Lauren R.
Literally the worst car mechanic I've ever been to. I am a female- so you can take that for what it is when it comes to car mechanics. But Andy, the owner / main "mechanic" made me feel straight up stupid. They were going to charge me for things I did not ask for. Like the alignment. Didn't want that. Didn't ask for that. Would've cost me almost $300 if I didn't catch it. Couldn't get an estimate for two tires to be put on the car (that I already purchased) and an inspection. Then he told me he couldn't put the tires on because they had to all be the same tires, with little to no explanation as to why. He also couldn't pass the inspection because my engine light is on (fine, whatever). But then he refused to even give me the engine code (I already knew it was the active grille shutter) but I wanted to verify. He said "not without charging you." So I took my car and my tires and left. I drove up the street to Advance Auto Parts. Not only did they check the engine code and let me take a picture of it, but they also told me he could have put the two new tires on. And the back tires were fine and "not even close to bald." As Andy had told me they were. Complete rip off. Just seriously don't even bother with this place. ESPECIALLY if you're a female. Seriously just rude. Oh also, I had the two tires SHIPPED TO THE MECHANIC, you'd think they'd be like "hmm there's only two tires here for an AWD vehicle.. where the other two?" Nope. Just let me drop it off last night and called me this morning telling me nothing could be done. AVOID AT ALL COSTS
-
August 2023 by Sam Torcasio
Mark L is great!
-
June 2023 by ed rock
If you own a Honda, there's no better place to get your car serviced. Ask for Mark.
-
January 2023 by Lori Francisco-Peltan
Great work, honest.
-
May 2022 by Lynda Benzel
Great service
-
July 2021 by Donna McLeod
Top notch mechanics. Great service. They won't rip you off. Highly recommend!
-
June 2021 by Joe McLeod
My family and myself have been frequenting Purtills auto service center. We have been looking for a reliable service center for some time now. We were always disappointed and frequenting overcharged. But since we began taking our vehicles to Purtills that has all changed. We not only bring all our vehicles there regularly now. But we also happily recommend them to our friends and family. Weather it be a NYS inspection or a oil change and tire rotation. Brake job or larger engine repair. The results have always been the same. Good quality workmanship. Very affordable prices and prompt turnaround. Don't usually take the time to write reviews. But I felt it absolutely necessary to let it be known. This is the best place in town for you and your families needs.Services: Exhaust
-
February 2021 by Nette S.
We have used Purtill's for several different vehicles, for different issues from brakes to engine repairs and they are just wonderful! I'm never worried that I'm being taken advantage of and they are straight forward-will tell you exactly what you need to know and if the repair is worthy or not. I did not know them prior, they are close to my house, and even not having a relationship they are honest good people!
-
November 2020 by Andrew Sempert
This place is awsome. The owner really knows his stuff!
-
June 2020 by Michael Uzar
Andy always does right by me good old school service
-
May 2019 by Christina McCombs
I have had multiple cars worked on here. Always get good advice and excellent service. Prices are much better than the chain places, too!
-
May 2019 by Erin Zawistowski
I came to this place because it was recommended by a friend. But when I walked in and was asking about service work for my car the person at the counter just kept chewing his gum, looking out the window. Then asked me to pick a day the following week to come in, so I did, continued to chew his gum looking out the window.... I didnt even know what to say. Finally he said what time I said after 2 because I had to work and he said that was to late in the day, then he walked away and didnt say anything, so I just walked out. I dont know how these people run business but first of all when someone walkes in especially if they could be business, you treat them with respect. You talk to them. You LOOK AT THEM AND TALK TO THEM. YOU CONTINUE CONVERSATION. You ask what the problem is going on with the vehicle. Giving that customer some idea of something!!! You dont treat them as if they dont exist and just chomp on your gum!!! So I took my SUV elsewhere and gave them my money and my Respect!!!
-
March 2019 by Grace Kalipso
My families local mechanic, haven't had any problems he couldn't fix. Andy is a very nice man and a great mechanic.
-
September 2018 by David Pettibone
Excellent service
-
April 2018 by Nicholas Levesque
Reasonable prices as well as mechanic service.
