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February 2024 by paul colt
Great place to get the items your looking for at a great price and the employees are more than helpful and polite and friendly ?
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August 2023 by Cecilia Lima
The cashier tried to charge me $30 for a tub of Aquaphor you can find on amazon for $15. When I balked at the price she rudely asked "well did you look at the price on the shelf?". No ma'am I did not but I know I have never paid $30 for butt cream! This store is always dingy and understaffed. I only ever go here out of desperation because it is the closest store to my home. Do not recommend.
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August 2023 by Jack O.
DO NOT USE THIS RITE AID. The parking lot is a death trap, the pot holes in this parking lot are unavoidable and destroyed the bottom of my brand new car. I almost wonder if I can take legal action? It makes sense that the parking lot wouldn't be maintained because the inside is also disgusting and filthy. Take the extra 5 minutes to fill your prescriptions elsewhere, it might just save you $1000.
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March 2023 by Shauntia Hicks
this store is pretty much everywhere in buffalo I’ve been using the pharmacy for 18 yrs
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November 2022 by Catherine Peoples
I called on 11/17 to ask what time the pharmacy closed since a storm was coming the guy on the phone said the whole store closes at 9pm. I rushed to get there to get my sons prescription for asthma that he was just diagnosed with today only for the pharmacy already to be closed the gate was cracked someone yelled to come back Monday. I wouldn’t have drove in a storm had i know it would be closed especially since i called first it’s always an issue here & it’s other rite aids closer I’ll definitely have our pharmacy changed no need for apologies it’s not like you all care anyway
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November 2022 by Nick
I’ve been a dedicated customer of this location for years. The staff at this location all know me and are very helpful.Unfortunately, I had a bad experience yesterday. There was a sign on the door as you entered the store that just said “No Bags,” with no explanation. I thought it meant that you couldn’t enter the store with bags. Nope! It meant that the store had zero bags for customer’s purchases and prescriptions!! I was prepared to buy a reusable bag, but no, those were gone, too.When I asked the cashier why, they said it was an issue with Rite Aid stores and the supplier!I’ve never heard of this in my life, or at any other store. I’m also disabled, and couldn’t struggle with all my items. Fortunately the cashier gave me to use a trash bag.Unacceptable and inexcusable. Calling corporate.
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November 2022 by Marissa Silba
Almost always an issue picking up my prescriptions. Pharmacist audibly sighs, grumbles and talks over me on the phone. Went to urgent care since my throat is swelling limiting air flow and the pharmacist hasn’t filled my prescription and it’s been 2.5 hours already
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June 2022 by William A. Graf
The Rite Aid store on Delaware Avenue in Buffalo New York has always been my go to place. All the people are extremely friendly and knowledgeable.The store is great this questionnaire that I just filled out is not at all what they said in time. They need to have a much shorter questionnaire. That will be the last time that I will fill it out.
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June 2022 by Lauren S
Clean, well-stocked, open late. A bit understaffed at checkout.
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June 2022 by jameelah long
The people in the pharmacy need to be more aware of the phone calls I have to blow they phone up or have somebody else call for me
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December 2021 by Todd Harris
Went to Rite Aid this past Friday to load $1,000 on my Green Dot card 2 separate transactions $500 First Received my receipt tried to load $500 a second time it would not complyThey said due to Protection of the consumer we can only load $500 on the car per day So then I went to Family Dollar and loaded $500I t was available within 10 minutes My transaction for Rite Aide is still not available I'm going through a Rite-Aid and Green dot and it's a headache it's been 4 long days. The managers at Rite Aide has been very rude. They refuse to reimburse me my money, even though I have a receipt. I just want my .o ey back or card loaded.This has been a nightmare. NEVER AGAIN
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September 2021 by Deidre Gregory
Cashier did not help with bagging my bags. She just walked away leaving me to bag a counter full of items and I have a back brace and a can.
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February 2021 by Callum Christie
I Went in for my prescription 1 hours after having a tumor removed. I was left alone and disoriented in the rite aid after having surgery. I asked for assistance from the pharmacist because I did not have many support and desperately needed my script.I was told “ it sounds like a personal problem and it is not their responsibility to do anything expect give me medications”. In situations like this RITE AID is not trained in empathy or compassion. If a sedated surgery patient walks into your pharmacy unable to articulate his situation then you need to act appropriatelyYou are a let down and one of the worst pharmacies in buffalo New York. The audacity you would say it’s my problem due to your inability to fill a script is the reason why I will never return here.After being a 10 year customer. This shows me that rite aid is not family oriented or person centered. It is a business that only cares about your money.
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January 2021 by Barbara Howard
Even though this is a “chain” drug store, the staff helps it feel like a small town family enterprise. The front end staff never fails to say hello and the pharmacy is collegial and helpful.
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November 2020 by Zachary Heinrich
Staff is fantastic i go there because its free for me to use and also use pharmacy. I pretty much talk to all the staff like real conversations and can honestly say very had a bad experience only thing that isn't to par in this RA is cold food section. Is lacking and cooler isn't very cool but besides that might be best RA in city of buffalo.
