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February 2024 by Teri M
This place is in the process of closing! They have a 10-30% clearance going on now, So if you need something stop over there for the sale!
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September 2023 by Nurur Rahman Zayed
No wonder this placeHas such a low review and, except for young Muslim women who seem to be nice and humble, everyone else should be audited, especially the old lady who is as rude and as toxic as you can get. Anyway, it was a big mistake changing my pharmacy now I'm going back again. And for your information, Rite Aid is filling some sort of bankruptcy not relevant here, but it is good to know.
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April 2023 by angela eisenhardt
I feel bad to see all the low ratings for this place. I live near a Rite-Aid and this one is much bigger with a much better selection. I also like that it's near a couple of bus routes and the library is so close. One of the main reasons I like this place is they have a way bigger selection on hair color and have a color I use that my place doesn't. As for not answering the phone. That's been happening since COVID 19 all over. We actually just have to go over there and wait. Doctors offices are the same. Places are understaffed and some people are afraid to go back to work or anyplace. It's sad. I don't know if anything is going to go back to our so called normal. All the best to this place. At least it's still open. We have to be grateful for the places that are still open.
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February 2023 by Thunderstorms
Every body in there should be fired. they don’t answer the phone nor have good customer service do not go here
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February 2023 by Precious Taylor
They Never answer!!!! I literally call them while I was in the store. They keep the phone on silent. Don’t even ring.
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February 2023 by Natoucha Whitehurst
I called numerous times today and as well as yesterday either no one answer the phone or they would pick up ? phone and hang up I actually went up there yesterday stood in line and actually saw for myself they do not answer the phone for customers and they service is terrible you guys need new staff or a new system this would be a reason other people go to different rite aid and it's very sad cause most people depend on this pharmacy because it's close to their homes something seriously needs to be done u hate a review of 2.3 that's terrible which means the customers is NOT SATISFIED WITH SERVICE THERE AT ALL
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January 2023 by Nate Walsh
No one picks up the phone. I have been hung up on several time trying to get my meds. Worst rite aid I have been with. Don't come here, it will probably kill you like it almost did to me.
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November 2022 by Angela Bates
They are terrible the worst rite aid in Buffalo NY!!! They never answer the phone when you do call and check on your script they neverc answer pick and choose when they want the driveway open
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November 2022 by Lash Brown
They never answer the phone ! Everrrrr have scrips often mixed terrible I have called this place 30 times I finally get some one to answer they claim they could not find my prescription then they did so ok 1 hour to pick up then I get a call back a message left now I gotta try them back another 2 hours they did not answer the phone
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November 2022 by Donald Bryant
When you call the pharmacy they never answer their phones
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November 2022 by Dorenda “Dee Dee” wideman
Go to Walgreens they play with yah medication and give wrong pill counts
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October 2022 by Maher Khalil
retail great servicepharmacy ok service...when u call they answer to hang up.. bad customer service with that.. there's aways 345 at back sme1 shud answer
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September 2022 by Lolá
Front staff for front of the store are nice. Pharmacy is the reason I am giving 1 star. They NEVER answer the phone, only way to contact them is to call the 800 customer service number & have them transfer you. However, I went to pick up my prescription last week & called them as I was standing in line to see what they do when the phone is ringing … Guess what!? They put the phone on silence so when we (customers) are calling them to check the status of our prescription they don’t know because the have silenced their phones ???. Definitely switching back to Walgreens
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September 2022 by tiffany snyder
I don't ever write reviews but this place is just bad you can't get anyone on the phone and the drive thru is never opened I am disabled and have 2 kids and I moved from within the delivery area and I just keep forgetting to change the pharmacy because it just seems like noone works here..
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August 2022 by Gayle Hayes
Every time my Dr. Sends a prescription there it's never ready! Today my daughter had surgery, I went to pick her meds. They had the gall to tell me 15 mins. And if I leave it would be an hour! I didn't see any signage about this, is this store policy? Please reply
