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July 2023 by Alisa S.
Very rude on phone! Needed some basic information. They need to get the parts from the dealer, I asked if it would be less expensive to deal with for labor and was told, that would be up to me. Not sure what the heck that meant. She couldn't wait to get me off the phone as if she had something better to do.
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June 2023 by Linda Berek
Russo’s was amazing! My place of employment used Russo’s to perform some much needed repair on one of our company vans, and I can’t believe how quickly the work was completed. They even washed the van and detailed the front. Fantastic, friendly service. Great communication. We will be back :)Service: Brake service & repair
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June 2023 by Antonio Pezzino
Great place to get your vehicle fixed, fast turnaround, trustworthy, and professional.
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June 2023 by David Rey
Great service… explain issues fully never over commits.
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March 2023 by Hannah Hull
Exceptional customer service...repairs were done perfectly. They went the extra mile at each step of the process. I will recommend to all of my family and friends!Services: Body & Trim
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February 2023 by r j
Excellent service all around. Courteous, professional staff. I will give them any of my business in the futureService: Body & Trim
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December 2022 by Brendan Doyle
Jeff and the boys and girls take care of you. Very convenient for service when needed.
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July 2022 by Matt W.
Couldn't be happier- Joe and his team took excellent care of my vehicle when I brought it to them for some minor paint work on a piece of window trim. The vehicle is an Aston Martin and I needed the best workmanship, Russo's provides that. It was easy to set up an appointment, and I was kept up to date when the vehicle was completed. Their price was extremely reasonable, and lower than others in the area; they have more than earned my future business and they should earn yours as well.
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February 2022 by Sunniyatul Q.
As a first time driver, they were nothing short of smooth and amazing. Im extremely happy i chose them. Special shout out to jeff for being so communicative and answering all my questions concisely.
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January 2022 by Chrystal Graham
Russo's helped me in a pinch. My car got a flat up the street from the shop and when my road side assistance didn't follow through, Russo's was able to get my car because thankfully they were close! I got a ride home from a friend and my car back a few days later with a new tire. Russo's was great to interact with and I was so happy that they were able to help!Service: Tyres
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January 2022 by Chrystal Rogalski
Russo's helped me in a pinch. My car got a flat up the street from the shop and when my road side assistance didn't follow through, Russo's was able to get my car because thankfully they were close! I got a ride home from a friend and my car back a few days later with a new tire. Russo's was great to interact with and I was so happy that they were able to help!Service: Tires
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December 2021 by Bubba Lichvar
They have a high price for labor, but I can't complain because everything they did works. They were also willing to work with me to ensure that I got my car back at a time that fits my schedule (during business hours obviously).Services: Battery
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November 2021 by Leette Turowski
My late husband and i started bringing our vehicles to Russo's when we first moved to Buffalo in 2005. They were ready willing and able to repair our older 1st gen Prius, when the only other gig in town was a dealership. I cannot imagine bringing my car anywhere else. I think of them 1st for everything car related. This morning my unreliable MINI Cooper decided it had a headlight issue. On my way home, about an hour before they were due to go home themselves, i just swung by, unannounced and asked if they needed to order the part. They took it back and for once, it was uncomplicated and they fixed me up in less than 15 minutes and i was on my way. These guys are awesome. Bring your car to them!
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November 2021 by Tim Corwin
Great family owned auto service! They've fixed a few of my cars with normal wear and tear with small accidents that usually were dents or a broken mirror. Great working with work vehicles as well.
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September 2021 by William B
I am not one to do reviews however, I feel compelled to do so in this case. I have to say this place is amazing! Five star work!!! I worked with Joe and he was extremely professional and super nice. The workmanship was incredible and while they touched up a few spots on my 68 Chevelle it is impossible to see where they did the work (exactly what you want) ?) they have earned a customer for lifeService: Body & Trim
