-
March 2024 by Cathy A.
I went to this store a couple of years ago so that would put us in pandemic mode... the greatest issue was delivery time. It could take months to get the furniture. The gentleman showing me around was honest about that and most helpful. I am heading over before they close! I do wish them all the best.
-
March 2024 by Mark D.
We decided to stop by Scherer Furniture to check out their closing sales. This furniture store has been in operation for over 100 years, but unfortunately is closing now. We walked through this historic building, checked out their furniture and carpets, and then left. Their sales people are very attentive and follow you around the store checking if you have any questions. We loved that this place not only had furniture, but we also felt like we were walking through a museum. If you havent gone, you have to visit before they permanently close their doors in the next 8 days.
-
November 2023 by Simon
Beautiful furniture and super nice people! Quality furniture! Great prices!
-
October 2023 by Kimberly Wooten
Came into an open business during stated hours (they would be open for another hour). Owner took one look at me and I was immediately escorted out. Was told the store is closing “early” and to return during business hours on other days. Wouldn’t even allow me to speak or ask what I was interested in. I understand private businesses can augment their hours as they please but if they are leaving early, why not just close and lock the doors? Why not engage a customer even if they are closing early- hand out a card or brochure or even attempt to explain the lack of customer service? When I left, he saw me enter my luxury car and appeared shocked. Made a gesture to speak at that point. Clearly appearance of affluence talks. He wasn’t interested in a potential customer because he judged my value because of the way I looked - until he saw the kind of car I was driving. (I was dressed neatly in regular clothes). I will not be returning to this store.
-
July 2023 by Patricia M.
If you are furniture shopping and want quality GO TO SHERER'S. After frustrating attempts to find a USA manufactured/made leather sofa, I was referred to Scherer. WOW, Jim is very knowledgeable about the manufacturer's they carry. I landed on McKinley and just ordered my leather samples. Extensive selection, high quality brands each having their own healthy selection of leathers and fabric. I expect to place my order next week and have also found chairs to decide on. Pricing is very competitive and the best part is good pricing on high quality furniture .... unlike other places that are 'crafted' in the USA but made in china with engineered wood frames. Scherer's is my 'go to' for all my furniture needs. Parking lot right next to store.
-
April 2023 by CRAIG PAWLAK
This establishment has been in business a century. Large selection of quality furniture. Still family owned. We found what my daughter was looking for. Chair was delivered with care today. Super nice delivery men. It was a pleasure doing business here.
-
February 2023 by Karla S.
We visited this store after hearing that it has really nice furniture without pesky salesmen following you around at other large chain stores. It's in a building that was built in 1893 and the store opened in 1897. Walking through the building, you get a throw-back feeling with the old elevator, tin ceiling, staircase, crawling floors, and door weights to close large doors. They have a great furniture gallery that is reasonably priced with items "as is." However, if you want to customize a piece, there is an increase for sure, so you have to weigh pros and cons, but SO many options!The personnel know all their products very well and are very nice and low-key. Definitely a place to check out (with a private side parking lot) for a unique shopping experience.
-
December 2022 by Joe S.
It's located in the coolest building I've ever seen a 1930s deco building that I didn't even realize existed still in Buffalo. Nice selection of furniture and reasonable prices. I wish they would restore the building facade.
-
July 2022 by Suzy Saver
I loved shopping there! Jim showed me around and explained everything, but I never felt pressured. He quietly tidied fabric samples while I looked around and sat on all the couches. They had a great selection with so many different styles and sizes.Our couches are beautiful and so comfortable. I am very happy with our purchase and I will definitely shop there again!
-
July 2022 by William Feskun
Before you buy over priced laminated furniture from some other store talk to Mary or Jim at sherer furniture and get their pricing on solid wood furniture, you will be glad you did, great people to work with and very knowledgeable about what they sell, give them a try you won't be disappointed.
-
March 2022 by Andrew B
Scherer Furniture has furnished the majority of our home, the family and all the employees are great people who know the business far better than the person who's been working at your local chain store for three months.The pieces are quality, the service is top notch, and the assistance and advice before and after the sale won me over from two high-end chain stores in the Northtowns who enjoy selling overpriced pressboard furniture.Visit once, buy some pieces. You'll be back. It's not about getting some snacks or a cocktail while shopping, that event is transient. It's about the furniture you'll be using for a long time after you leave the showroom.To the individual looking for prices on a piece online? Much of their furniture is custom, so prices change based on selected options. There is not a specific price until you choose the leg, fabric, length, depth, arm, and stuffing in, say, a couch.
-
February 2022 by Jim Reid
The worst website I have ever seen. I still don't know if they have couches I might be interested or what the cost of them are.If you're hiding your prices and products from me online, why would I ever come to your store?
-
November 2021 by richard hare
Don't judge this place by the looks of the exterior, it's a treasure trove of high quality furniture and great prices.The 100+ yr old structure has 3 floors of beautiful pieces,and the friendly staff will take you up in the elevator and show it all to you.This is a hidden gem in Buffalo !!
-
November 2021 by Kenneth Bauer
Very nice store big selection helpfull and friendly
-
May 2021 by Christine Primerano
My hubs and I have purchased pieces of furniture from here before, and I wanted a few new things to replace old. The customer service was non existent. When we told them about a leather chair we were interested in, instead of getting an escort to the floor, they just told us how to get there; climbing flights of very dusty stairs to get there and find our way through very crowded furniture. The three men working there were not motivated to help us, they just sat there and pointed out finishes hanging on the rack. The older gentleman seemed as though we were interfering with his Saturday morning sports page, and interrupted his crossword puzzle. So a few days later my hubs emailed them about the leather chair. We are still waiting for a response, however we did buy a beautiful leather chair.We found it at another furniture store that gave us the customer service we deserved.
