Soma offers a welcoming and friendly environment with helpful staff who assist customers in finding comfortable, quality bras. Customers appreciate the clean, well-stocked stores and the attentive service, often praising the associates for their kindness and expertise. Despite some concerns in reviews, many leave satisfied with their experience and products, highlighting the store as a great place to find bras that feel good and fit well.
I visited the Walden Galleria store recently and Serenity was an amazing associate. Very welcoming and helpful. The store was well stocked, very clean and pleasant atmosphere. I highly recommend!
May 2023
Rude employees. If I ever shop Soma again I will be avoiding this store. Went to do a simple return. Took awhile with an attitude. Will not come back. Only gave it an extra star because I feel the manager on duty was knowledgeable.
April 2022
Excellent service! That matters more to me than products sometimes. Everyone was friendly and helpful and I think I finally found a bra I like.
