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March 2024 by Beth H
Logan B did a great job replacing a faulty overflow valve that was on my New Hot Water Tank that T-Mark installed in July 2022. She was pleasant and listened to me and it only took her a 1/2 an hour.2 techs had already been to my home the previous day. I'm not sure exactly why Tech 1 sent Tech 2 wihtout testing anything. All I did was inform the tech that I had high water pressure and therefore, I had a PRV installed in 2018, when I bought the home to protect my home & appliances. The water pressure tested at the proper rate when I checked it, meaning the PRV was working properly.Since I didn't get the valve replaced until day 2, day 1 was a waste of time, and management kindly waived my service fee, The part itself was covered under warranty. The part could have easily been replaced by Tech 1. I was not happy that they were trying to install parts that were not necessary, before just replacing the leaky valve. There was no evidence that my PRV was faulty or that I needed an expansion tank at that point. You can inform me if replacing the faulty valve didn't work, then we may need to address another part, but who is spending money on additional parts until it's proven needed, especially given what I already had installed was fairly new?Thank you for replacing the leaky valve; I have not seen a drop of water since, and that was 10 days ago. The 5 stars are for Logan, I would give 4 stars for the overalll experience with the company.
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December 2023 by Valentina “FoxyLady” S
I want to thank T- Mark and especially Gary Seitz for his EXCELLENT service! He came to inspect the problem we had with leaking water heater, but ended up to stay and replace it. AND because we own and live in the duplex house, Gary agreed to replace TWO water heaters at that very moment. He also gave us a discount on the second water heater.Gary was super fast and did an AMAZING job to clean up and remove the old water heaters!This is a second time we are using T-Mark for plumbing services and both technicians did excellent job! THANK YOU!I'm very satisfied with theirs professionalism!
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December 2023 by Darleen Eylers
Another amazing job by T Mark Plumbing! My home required several plumbing repairs and updates and Nick took the time to explain each process and solution throughout the entire project. He was knowledgeable and professional and provided excellent service. He was on time and perfectly cleaned up everything when he completed each task. Updating plumbing in my home is an investment and I trust T-Mark to do the job as their work is always done with expertise and they are cost effective as well! Highly recommend this team!
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December 2023 by Spencer Murray
Just a reminder that I use T-Marking for my plumbing needs and just had an issue arise. They booked an appointment quickly and they fixed my issue quickly. The technician Pat was amazing and nice and I really appreciate the comfort I get knowing T-Mark has my back. Thanks as always.
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December 2023 by Brooke B
I was out of town and called T-Mark to help with an HVAC fan issue in a residential rental unit. Upon arrival, the Technician did not call me to discuss the issue and simply emailed me a quote for $1,700.00! I couldn't believe it. I had to call the office to request he contact me so I could discuss the insane price and issue. Once he called me back hours later, I asked about the price and he literally told me along the lines of - it wasn't something we wanted to deal with so we charged really high because we wanted to make it worth our time. You could call the office and negotiate with him if you want. My understanding was the person who quoted the work was not even there. After speaking with the Technician on the phone, I had a really bad taste in my mouth. I called a different local plumber who came out and charged me around $750.00 for labor and parts. Not sure if it would have been different if I was physically present, but I will not use T-Mark again and I do not recommend.
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November 2023 by Erik B
Scott H*****, the service technician that made my day much better was FANTASTIC! He explained everything and was very respectful. I couldn't ask for any better service and I am VERY particular.**** ******** ********************
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November 2023 by Peter Thomas
Had a main sewer line replaced by them about 13 years ago at a previous house, they did great work so I tried them again for electrical work. Doing a bathroom remodel myself; had some very old wiring I needed replaced. They ran a new circuit from my panel up to the second floor bath. Wiring was installed inside walls, only took a few hours. Did great work, everyone was very prompt and courteous. Would definitely recommend for anything from minor plumbing/electrical all the way up to large jobs. Super easy to schedule consultation online, service call was done a day later.
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October 2023 by Glenn Richau
Alec and Lenny installed a new Central A/C unit at our home and did a fantastic job. Very professional. Kept us informed all day. Everything was cleaned up and they even covered our basement steps so the steps stayed clean. T-Mark is a 10 of 10. We highly recommend T-Mark!
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September 2023 by Jessica M Brackenbury
Last week T-Mark replaced the electrical wire from my house to garage which was cut during a landscape project done by another company. They also added a sub-panel, re-wired the garage, and replaced all the outlets and lighting in the garage. They did a fantastic job. The crew was very professional and went over and beyond what they needed to do. I would highly recommend.Services: Electrical wiring installation
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September 2023 by Audie Watson
When Keith arrived he was really pleasant and kinda calming. After looking at the situation he offered options to band-aid it or fix long term and gave me the cons on the band-aid. Also explained how this happened and ways to prevent future issues. T-mark will definitely get our future business from our hot water heater to a few other upgrades we want.Service: Water heater installation
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September 2023 by Zack Schneider
I cannot recommend T-Mark Plumbing Heating Cooling and Electric enough! Amidst an unexpected emergency at my residence, their team immediately came to the rescue. They impressively and rapidly used a camera to assess the issue, discovering a crack in our main sewage t-line. To my amazement, they had all the necessary equipment on-site that very day, ensuring the problem was addressed without delay.But their excellence didn't stop there! After undertaking the daunting task of replacing the line, which required them to dig a massive hole in our lawn, the T-Mark team went above and beyond. They meticulously replanted our garden, restoring it to its former glory. Such thoughtfulness is a testament to their dedication to their customers.The entire crew consisted of genuinely the most gracious professionals I've had the pleasure of working with. Punctual, efficient, and thorough – they not only arrived on time and kept me informed but also took the initiative to apply a coupon, saving me $150 in the process.T-Mark’s unparalleled expertise and professionalism stand out, and I'm convinced that no other company could've managed the situation with the grace they did. If you're in need of plumbing, heating, cooling, or electric services, look no further. These folks are the real deal!
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September 2023 by Aaron Gordon
I allowed T-Mark to remove a few sections of my brand new fence in order to get access to a main they needed to fix. They gave assurances that it would be repaired back to “perfect” condition. However, their workers were taking sledgehammers to it, and even running and jumping into it to break it down. They just put the broken pieces back up and tried to leave it like that. Then when I inquired I was told they’ll pay for what needs to be fixed. Now it’s been over a month and we still have a broken fence and no resolution in sight. My advice is to go with a more reliable and trustworthy company for your next project.Service: Sewer repair
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August 2023 by Kenn M.
Aug 13 my A/C took a dump and needed repairing immediately as to poor health needed A/C. Called at 7am was told a dispatcher would call after 7:30am. Called at 8:30am and stated a technician named Jason would be at my address between noon and 2pm. 9:30am Jason called and said he would be here in 10 minutes, got here and went to work, found issue in less that 10 minutes and fixed it at a fair price. Very nice young man and pleasant to deal with and would recommend him for A/C repair. BTW he even cleaned my compressor and offered some information on maintaining my A/C.
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July 2023 by Ryan L (RyanC5277)
My HVAC guy retired and moved to Florida, selling his book of business to T-Mark. To say I was nervous of the transition would be putting it mildly, changeover never goes smoothly and I thought I would for sure have to argue about what warranties I had and what service plans I was used to; NOPE. T-Mark acted as if I was their customer for years, awesome CS reps answering the phones and the techs who have serviced my address are polite, professional, and more than helpful! Last but certainly not least, they are affordable and priced reasonably, excellent company and I’m glad I “chose” them!!
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July 2023 by Michele Bettendorf
Seth was very thorough and took care of my plumbing issues. He recommended that we have a service call to take pictures of our sewer line, which is scheduled for Monday! Very grateful for his expertise and helpful suggestions. Thank you!
