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June 2023 by D Val
DO NOT BUY THE INSURANCE. ITS A 3RD PARTY SCAM. THEY WONT REFUND YOU UNLESS YOU ARE DYING.I have Stevie Nick's tickets and I got called to work out of town that week and I bought the insurance. To no luck in getting any sort of refund.
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May 2023 by matty bux
Only option to communicate with an employee is either via email or chat. When you’re “connected” to a customer service person, don’t be fooled into thinking it’ll be a live conversation. It takes hours for someone to respond. And, EVERY individual response is hours later. So, what should be a 10 minute conversation becomes a multi-day conversation. If you need something that’s time sensitive (like my situation was), sorry… but, you’re outta luck.
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May 2023 by John Carroll
No customer service at all!They're the only game in town and they understand that completely. " it's like dropping $200 on the ground and not knowing where you were"! "Can't help you!"
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May 2023 by Julie Macpherson
Ticketmaster is garbage. Sold 2 tickets and it’s virtually impossible to get your money. Don’t waste your time.
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February 2023 by Cindy H
Wish I read all these comments before going through this company. Worst experience ever. I sold my ticket two days before the event and my guaranteed refund was cancelled and they will not refund. Bye bye Ripoffmaster! Minus 12 ⭐️
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November 2022 by G 2bold
There is no customer service. I will never go to anything that requires me to use ticketmaster. Nothing is worth the aggravation.
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October 2022 by Mark Russell
I sold my tickets through Ticketmaster and have not received payment for months now. Multiple help tickets opened with no response. This is ridiculousTicketmaster request - #7-15078/TOR
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September 2022 by rachel mezzoni
Awful experience this past weekend with Ticketmaster. Four of us purchased Brad paisley tickets a year ago in Canada (we are from the US just over the border) and they had rescheduled him twice and transferred our tickets over automatically. When we got to the concert they said our tickets were invalid and sent us to the box office. The concert apparently switched rooms in the same casino and Ticketmaster cancelled and refunded everyone’s tickets WITHOUT informing us. So we drove all the way to Canada and bought a $200 hotel room just to be told we weren’t allowed in the concert and there was nothing they could do for us. Ticketmaster didn’t even refund me the full amount I paid and now they are impossible to get ahold of.
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August 2022 by bugsbuni70
I bought a ticket from Ticketmaster and I can’t download it due to some problems with their site and app . The online support is no help at all .
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August 2022 by Natividad Salinas
I actually booked the wrong event & tried to talk to someone human. Unfortunately that option isn't available. Wrong circus?
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February 2022 by Jackson F.
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February 2022 by MJ
This place is a Scam, I would not recommend purchasing any tickets through them.
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February 2022 by Charlotte Cote-Lebofsky
I would give 0 stars if I could. I’mNever buying tickets from them again. I bought tickets for a concert and wasn’t able to go because of the pandemic. I sold the tickets on ticketmaster and they won’t give me my money! Not only that but the phone lines don’t work ask they’re impossible to reach. What a disgrace. What they’re doing hoarding people’s money is illegal.
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January 2022 by Lerry D.
Thanks Jume from Ticketmaster +1(806)-496-4243 , I called them and a very sweet person called Jume attended me.I have to thank her very much I was frustrated since I could not find my tickets on my iphone app and she was very kind and patience with me explaining everything in detail i needed, people like her must always meet every time we have doubts about our online purchases, very kind Jume thanks for everything. Thanks Jume Ticketmaster Customer Team +1(806)-496-4243
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January 2022 by Greg Williams
Bought the tickets 2 months out, a family issue forced us to no be able to go. Ticketmaster would not provide a refund, would not allow transfers to different dates, and would not allow the tickets to be resold for less then the purchase price even though the prices were lowered 1 week before the show. I lost over $600 dollars worth of tickets. Ticketmaster: I will never purchase tickets through you again.
