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February 2024 by Kevin Ojala
Slow service, still
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June 2023 by Ian Gills
It was good. I got a breakfast sandwich and a one of their new redbull drinks. They were friendly and I got my food fast and hot.
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June 2023 by Zach Floto
Nothing worse than driving all the way out to a place only to find out their Google hours are incorrect. This Tim Hortons is inside Key Arena and therefore the hours posted online are irrelevant. Not sure if that’s Google’s fault or the store’s fault, either way - a waste of time and needs to be updated.
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September 2022 by Brittany Daves
I came in at 7pm ordered a latte the guy at the counter told me they were cleaning the machine for the night, I said why your open til 830pm I had to threaten to get the manager.
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April 2022 by Laurie Slawson
The food is fine the PARKING LOT IS HORRIBLE GUESS I WILL START GOING TO THE ONE ON MILITARY THEY FIX THEIR LOT. TO THE OWNER OF TIM HORTONS ON SEYMOUR I WONT BE BACK AND WILL TELL ALL MY FRIENDS NOT TO GO THERE TILL THE PARKING LOT IS FIXED
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September 2021 by Mahabub Mim
sometimes i don’t like
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August 2021 by Yashaswi Puttaswamy
Worst person at the counter.. She is so rude. I think she need to be removed from her job. We ordered cold coffee and cold caramel coffee. She was reluctant to take our order right and she made us hot one instead . She did not appologise and told us we should have said iced coffee NOT COLD COFFEE. She just left counter excepting us to take what she wanted us to have. Worst customer service. We left our order at counter even though we paid for it. I will never return to this place.If management is reading, it was Wednesday 7pm. I am sure most of your customers are displeased with this lady at the counter during her work hours. You might be loosing lot of customer.
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February 2021 by WOLF GAMING
sometimes i don’t like
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January 2021 by Laurent Besin
We know the food and coffee are Good, but the rudeness the manager has is not acceptable, make the covid rules has she go, you can't go back to buy the police Breakfast.... But you can go back to get you coffee that make no sense and she didn't need to yell at me!!!!
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October 2020 by Pick Potatoes
This event happened on 10/11/20.I do not understand the rudeness that the supervisor (I believe her name is Cheyanne) displayed when I came in with my girlfriend.There is a difference between saying " Sorry, we are out of XYZ and we also do not serve breakfast meals at this time (5 pm)" versus "We don't even serve breakfast meals", while rolling her eyes and pacing between the back and front of the cafe. My girlfriend and I spent at most 4 minutes deciding what to order so there shouldn't have been any reason for her lack of patience. We were also the only ones on line. It appears that the supervisor lack professionalism and needs to be retrained.Her actions clearly made the trainee employees (I forgot her name) clearly feel uncomfortable and if it wasn't for her politeness and her willingness to adapt to the situation, I would have been much more upset. This supervisor needs to learn a thing or two from the trainee.
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August 2020 by Andrew Kruder
the people that work there are rude and nasty. dont appreciate nothing mean rude black lady named miya working the register and cant do math
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October 2019 by kathleenw414
Standard service at Tim Horton's (which is a good thing). Friendly staff, fast service overall. Coffee prepared as ordered.
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October 2014 by Tom O'C
You can bring ANY item you order here to First Niagara Center for an event. I've tested this successfully for a Sabres game. My usher confirmed it. Get your cheap food/drinks before the game!!!
