TOPS Friendly Markets is generally appreciated for its friendly and helpful staff, with customers highlighting employees who are efficient, pleasant, and knowledgeable. The store is often described as clean, well-organized, and featuring a beautiful produce department. Customers find the store's products and prices satisfactory, and some mention specific positive experiences with cashiers who pack groceries carefully and quickly, making shopping easier and more enjoyable. One staff member is especially praised for their excellent service, restoring faith in grocery packing practices.
However, there are some concerns. The ventilation is poor, leading to a strong smell of grease or rotisserie chicken that sticks to clothes and causes eye watering. Customers hope this issue can be addressed for the comfort of both employees and shoppers. The store layout is not preferred by everyone, and some find the arrangement inconvenient. Additionally, a cashier's negative attitude on a busy day was noted as a downside. Overall, while the store offers a good shopping experience with friendly staff and clean surroundings, improvements in ventilation and store layout could enhance customer satisfaction further.
Not set up like other Tops markets. Had a hard time finding things. Parking lot was very busy.
July 2026
Juanita was working the front of the store at #239 this morning. She was so friendly, my husband and I had such a great conversation with her! We need more people in this world like her!
February 2026
I met this guy called Payton, he told me he was doing something here with the fellow black people in the store. It took me 10 minutes to realize what he was doing! He sent me this photo of him later:
