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April 2024 by Laniqua Cox
Slow, not enough registers open. The fruit gets old in two days
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April 2024 by Jolie’s Room
Manager/supervisor is rude and the employees do not know how to bag items. They put chemical cleaner and food in the same bag and the chemicals spilled on my food. That’s a safety hazard. Oh yeah and the bathroom is filthy and they blocked off about 4-5 aisles and an entrance 3 hours before closing. Will not be returning here!
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February 2024 by Vita Lucas
I found the prices to be very high.
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February 2024 by Ryan Gurnett
I have been LOVING getting my prescriptions refilled for the last couple years, but they just lost my business.I called the customer service desk because no one at the pharmacy was answering. "They're not here today," is what customer service told me. "Well, how am I supposed to get my medicine?" "I guess you'll just have to wait for tomorrow."My medicine has NASTY withdrawal symptoms. I don't want someone to tell me to just wait another day. What horrible customer service. Absolutely unacceptable.
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December 2023 by Hannah Lin
MISMANAGED. It’s 8pm, THREE hours before closing and they’ve already blocked the way to the produce section and the rest of the store with a chain of carts. Had to navigate my way into the store through the registers. This store has set up unwelcoming obstacles, AND they want to charge $15 for TWO chicken breasts. Those are Wegman’s prices without the Wegman’s quality customer service. Get outta here!! !?
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December 2023 by Hesham Abbas
Store is not up to date but still considering the area is an OK place. You must have a card which is a long process and a lot of information to be collected about you. I AM NOT the happiest camper there!
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December 2023 by Peter
Banned me for no reason. The security here is way out of line. I've seen them harass tons of people and put cuffs on senior citizens.
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November 2023 by Louis
Updated and redesigned store is beautiful. Produce looks good. Very nice deli.
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September 2023 by Ramon Santiago
This tops has the biggest Latino and international food isle I have ever seen in Buffalo. A very well run store! They know their customers!
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August 2023 by Lat Mill
I do not like the way certain staff treated me. I do not like shopping there. But I do like Tops?
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August 2023 by Laniya Stroud
I would never shop here the employees are not good
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July 2023 by Hao Meng
We went to visit downtown Buffalo and found out on the way, because we bought a one-day pass ($5 per person), we came down to visit and buy some food. Impressions: clean, tidy, service staff are very good, and the bathroom is in the No. 6 shelf. The disadvantage is that the men's bathroom was very dirty at that time. Also it seems to close at 7pm.
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June 2023 by Sandra Brown
I am only commenting on the ladies room. I have never been in a public bathroom that was so clean in appearance and smell. Whoever is responsible for maintaining that area does an excellent job! Kudos to that staff!!
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June 2023 by Arthur Mcdowell
DONT GO TO THIS STORE THEY WILL HARASS YOU SAY THAT YOU STEALING AND YOU HAVE A Receipt GOT HARASSED FOR MY BAG BROUGHT ONE THING AND HAD A POP IN THERE FOR 3 days ago security try to do it. I got pepper sprayed me by security talking about bags and it’s a lot of people came out with bags and getting saying anything about it but stopped me DONT NOT GO TO THEM THEY GOING TO TRY AND GET YOU FOR SOMETHING YOU PAID FOR AND SAY YOU ARE STEALING
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June 2023 by James D'Arcangelo
Does not except United Healthcare Ucard,very upset