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March 2024 by Brandon Rodger
This is not a very Friendly Market. I will stick with the Hamburg location.
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March 2024 by aleeyah Mackey
Listen!!!! Ms.BW! Absolutely is a great manager! I won't get into detail because she knows how great she is. People when I tell you just go there so you can see how awesome she is!!!!!! And her employees, the two that I experienced this time, absolutely great!!!!! Im goin to start going there in the future (not even to shop ) just to speak to her and keep letting her know what a great job she is doing! Period!!!!
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February 2024 by Annette Edwards
I've been coming here for years every year it gets worse and worse, they're putting thawed out food back in the freezer to be refreezed. Bought a apple pie it was thawed out previously and I put it back in the freezer, cooking it was terrible.Customer service sucks buy item at One Price displayed, then when you get to the register it rings up a different amount higher, explain to them but the item displayed read, more or less tell you it is what it is go to customer service, really I'll never shop there again.,Consumer beware , location Jefferson Ave, Buffalo NY2/12/24Bought fish perch look good but when you cooked it, it was spoiled terrible but two packages. Both of them were over $18 had to throw it in the garbage. Literally throwing money in the garbage that was terrible. Yeah, I got to do better.
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February 2024 by Beverly Lacey
Friendly staff. If there is a problem with any department the store manager is there to help most situations.
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January 2024 by Ken JP Stuczynski
Not my neighborhood, but decided to shop there and check out the memorial. It was an extremely bright and clean Tops and was orderly considering how busy it was.
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October 2023 by Bruce Burton
The staff are very helpful and are always smiling.
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October 2023 by Tracey A Bell
I'm disappointed and will not order a bulk fried chicken of 80 PCs again. This is the 2nd time within 3 months that my church or 80pcs and more for the expensive price they charge and the chicken looks like it was either doubled fried or fried a long time in old grease. Pieces dried or looked old. We used to order from here all the time for church events but I guess you got a new cook that doesn't know how to cook chicken. No More!
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September 2023 by Donique Robertson
Xavier in the deli was amazing, was also so willing to assist myself and my mother. Pleasant and polite young man.
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September 2023 by dehlilah hart
Actually an amazing store <3 saw it on video once ^_^
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August 2023 by Me
Just ok. Not the most helpful employees
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August 2023 by Chris Thomson
Charmaine gave us amazing customer service thanks for putting a smile on our face ?
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June 2023 by Xyii
Honestly I wish I could give this Tops review 0 stars. I live in Elma/East Aurora, I shop at this location because it’s closer to where I work at in the city. You’d think after the tragic event that took place here the store would have improved tremendously, that is not the case here at all. It says the store opens at 7am but the store is never prepared to be open that early, No one is ever at the deli, the deli display is never fully stocked for early morning customers-the precooked cold prepared foods are rarely available . It’s the same issue with produce, as you’re walking in the store employees are in the direct walk way at the entrance and customers can’t get to anything because they’re stocking produce that should’ve been done the night before. If you are able to get to anything and would like to move forward with a grocery purchase you won’t be too successful at that part-there are never any cash registers open or any cashiers available. Which ever employee is in the vicinity at the moment will proudly inform that “there are no registers open because we just opened at 7am”. -Self checkout isn’t available until about 7:30am. Either district management needs to step in and get this store location together or they should just open later in the morning when they’re better staffed and completely prepared to open. They should not be “opening” at 7am while they’re unavailable to assist customers or provide any customer service.
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April 2023 by KORE - B.D.P
1st my heart goes to relatives who lost loved ones here ..2nd This photo by Google maps is horrendous its obviously shortly after the shootings as all entries and exits are blocked off by fences remembrance flowers everywhere and a police patrol car round the front of the store ...DISGUSTING..change the Google maps photo better still close the store down..how anyone can go there eat food feel safe after what happened is beyond me
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March 2023 by vintage flower
Just here to say RIP to all the lives lost. ?
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January 2023 by Naji Lovely
Why reopen after all the blood shed on those grounds. Disgusting!
