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March 2024 by Mylo
They didn’t have what I was looking for in stock but I really appreciated the person I was speaking with! They took the time to really check their stock and check the warehouse. I was looking for something right then and there I’m not up that way often but if I’m in the area again that’s where I’ll be going for my Dr. Bronner’s stuff!
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February 2024 by SxtgeKiller jay
Good customer service deliena was very helpful and courtesy to me and I would recommend this location
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July 2023 by DanteDiGiulio & Wickermen Bflo NY
I sometimes hit the big box stores thinking I’ll find what I need, only to wind up back at Dibble’s with the right tool, part, product and assistance. They offer services and friendly helpful assistance that the big box stores simply can’t compete with. Family owned, and the same helpful staff for years.
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April 2023 by Nathanael Curtis
From a to z the service here as well as pricing are all 5 stars.
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February 2023 by Kay B.
We needed a specific size part for a toilet repair. A trip to a big box store and then to a smaller chain resulted in a loss of time not only in travel and waiting, but at neither store was the help very knowledgeable. Remembered there was a hardware store on W. Ferry, and called there. Not only did Dan, who answered the phone, offer to make certain the part was in stock, when he came back to the phone a short time later, he offered to hold it at the counter! Now that's customer service! He understood immediately what we needed, made certain he had it rather than "thinking" they did, etc. Our new hardware store!
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January 2023 by Charlotte Browning
Wonderful customer service; shop local!
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July 2022 by Kimberley Truesdale
Great local hardware store, kind, helpful and knowledgeable staff! Not the inventory of big box but has what the local historical houses nearby need.
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June 2022 by Robert Jahnke
Excellent community hardware store, with a great selection, helpful people to answer your questions, and low prices!
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June 2022 by Joseph Bergen
Always fantastic; helped me find the exact electrical part I needed.
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May 2022 by Dennis Blesnuk
Always have what I'm looking for and very friendly staff
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March 2022 by Jane J.
Full Disclosure: I work here and my husband is the owner. Come and see us. We will try our best to get you what you need for the job you want to do. Thanks to all our loyal customers for your support over the years. We are looking forward to serving you again soon.
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February 2022 by Benjamin Bell
Great customer service and prices, local hardware store, has all your household needs. Owners tinsel, and Jane are wonderful.
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September 2021 by Jai Supamahitorn
The owner helped us get fans for the pre-K, Kindergarten, 1st, and 2nd Grade class at a Buffalo Public School by discounting and removing the tax! Thank you so much - I am so glad we stopped by there first! Please support your local businesses.
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August 2021 by paul colt
Nice store clean and organized, cashier was very friendly and polite.
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May 2021 by Michael Fleming
They're great. They usually have what I need for repairs on Buffalo apartments. Thanks