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October 2023 by Christie Zeman
I always try to find a positive thing to add even when I’m sharing a bad experience, until now.Unless you find yourself desperate & don’t mind being ripped off, I’d take almost ANY OTHER place over doing business with this hack! He would literally push you over to steal from you then lie to your face about what just happened. It’s a tragic irony that his products represents our country :(
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October 2023 by queen Allie
Old school for sure has the old smell I n it I personally think they are Over prices a play set of hand. Cuffs are $35 ugh jobs thanks
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October 2023 by William Rost
Helpful staff. Not so helpful rothco gear if you want something new and specific. Plenty of cool items. Just don't buy anything rothco besides simple clothes. it's a terrible brand, but it's cheap. Hopefully they can at least get with vertx and tru-spec for better new stuff and uniforms. Tactical tailor and Blackhawk, if we're lucky. Plenty of other options in store. Go visit!
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October 2023 by B. Coldicott
Scam artists. Shirt said $10 bucks on it. Looked at receipt when they handed it to me, they gouged me I and said something. They’re response “that’s an old tag.” What? Tags are all handwritten, and this was on a previously worn clearance rack with yellow tags. Shady.Too bad of a day to argue. Left. Won’t go back. All second hand, overpriced, smelly stuff.
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August 2023 by Chris Rinehart
Ordered a medium ALICE ruck. 2 weeks and no confirmation email even though my payment processed. Called and they can't help without an order number. Give me an email to someone who also can't help.
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August 2023 by Kevan Bowen
Wish I could give 0 stars....ordered 2 poncho liners and 2 canteen cup stoves/stands.....I received 2 canteen cups and 2 what I think are parts to German mess kits. Called several times, emailed several times, kept getting the run around, finally a guy tells me to contact Rich at the warehouse, I was told he would get back with me in 2 hours....well it's been 3 days, I'll give them the benefit of the doubt on that, maybe I got the email address wrong or something, tried to call them again several times today and nothing....voice mail box full. Stay clear of this place!
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August 2023 by Skirt Skirt
Placed an online order, nothing for over the 5 to 7 business days they say it would take to mail your order. Betsy finally responds to my email says she'll know more the next day. Nothing then I send 2 more emails and they then refund my order instead of doing what they should of, send me what I ordered. Worst service I encountered in a long time. Never would I try and buy from here again. Proceed with caution.
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August 2023 by Tony Mueantonthian
I’ve been waiting my order to get it ship for a week. After sent an email asking for the shipping status, they refunded my item. SO UNPROFESSIONAL.
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August 2023 by Sebastian Hoang
Slow to ship and never replied to emails. Ordered a French M51 OTAN helmet and was sent an Austrian M75 helmet instead with no liner. Also in same order was a French Canteen pouch and was sent the wrong one of unknown origin different from the pictures.
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August 2023 by NAmE
Bought a 1982 pattern rucksack frame was delivered to me without the DAMN SOULDER STRAPS I reached out to there costumer supports over a month ago and they never responded
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June 2023 by Christopher Cramer
Bought a pair of Smith and Wesson boots for a Memorial Day parade. Used them for the parade only to find out they cracked from the sole, and throughout after one parade. I contacted the store immediately on the Tuesday after Memorial Day. I was unable to exchange the boots because no boots available at the time matched my shoe size and did not fit. I was offered to have boots brought from the warehouse to the store and was told it would take a day or 2. It is now day 12 and no boots have been sent to the store. No offer for a refund or anything for such a long delay.
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June 2023 by Dennis Szablewski
Poor hours posted said it opens at 1100 am sign hung in door said closed come again later. This is poor business
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April 2023 by Melissa Harms
I have always enjoyed this place. They have so much stuff. Unfortunately the prices have seemed to if gotten out of hand in the last year or two. We are talk $150 for a jacket. But I guess that's everywhere. The one young lady made sure she had her phone so if she didn't know something she could look it up in order to assure you got what you wanted.
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April 2023 by Robert Hollis
Never received order. Lost by UPS - camolots never helped. Never answered emails, chat guy was condescending and not helpful. Claim filed with UPS but camolots never followed through.So I am out $60 but camolots got their money and UPS got their money. Was ready to purchase many more nets - but not from these guys.
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March 2023 by Nick B
Awesome customer service, quick shipping. Ordered a few items, one of them was the wrong camo and they made it right by sending me the correct camo and paying for shipping to return the incorrect one.
