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August 2025 by Tiffany McNally
I ordered a package full of BUGS for my garden. They gave me a 5 day window and attempted delivery on the 2nd while I was outside... and said now I have to pick it up which defeats the whole purpose of ordering online in the first place.. Better watch for bugs in your mail.. I'm not going to pick up anything I paid to be delivered and they will find a way out.
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July 2025 by Justin Tara
You guys need more staff. Every time I come in here I wait at least 10-15 minutes when all I need to do is drop something off. The annoying thing is when it's my turn it takes maybe 39 seconds at most for my interaction. This is the reason I generally don't ship with USPS, I'd gladly pay a bit extra for UPS ground or FedEx if it means I can get out of the store quicker.
Next is to ppl who go to the post office. Please do a little due diligence before you come in and make sure everything is good to go so you don't spend 10+ minutes at the counter. I know they will help you out but come on help the other ppl around you
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December 2024 by Owee Finnax
How is the business closed when this is my home address I was home stop playing games an deliver my package
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December 2024 by Mr. Russ
The worst post office
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September 2024 by Richard C
Always a Pleasure Fast and very professional.
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July 2024 by Constance Burke
Change the hours on Google ..you close at 1 not 3.
Also, I love paying full price for a PO Box I cannot access 24/7....
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June 2024 by Chris Benker
Hate that they changed their Saturday hours.
3 p.m. was more reasonable.
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May 2024 by Michelle Dixon
If no stars was an option thats what these clowns would get none. 40 lb package they have an agreement with Amazon to deliver and they apparently are too weak to deliver and expect me to pick it up. I contacted the 800 number filed a complaint (the rep was fantastic and did his job) and he rescheduled delivery for today by 8. Its now 837, no package. I have over 40 unanswered phone calls, left my contact information IN PERSON and the lazy, no good supervisor stepped out and apparently never came back now for 3 days as I never got a call back. This place is a joke and they better deliver BOTH of my packages! 40 lbs is not heavhi!
Update our mail carriers which was Dom and now I believe hs name is Ryan off Hopkins deserve 10 stars! They were/are great!
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March 2024 by Mita Vain
I had a great experience! They were very helpful & patient with me as they were closing & I know they were ready to go home. Kudos to them! Awesome!
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March 2024 by G
Kim was fantastic!! Very helpful and such a friendly warm attitude! excellent service
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February 2024 by Michael L
I've tried calling this location multiple times, no one picks up the phone.
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January 2024 by Gina Mancini
Everyone I’ve dealt with in this office has gone above and beyond to help me out in the most efficient way possible.
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October 2023 by Christina Lembke
I normally wouldn't review a post office but I think this one is doing just fine despite a lot of negative reviews so BAM - 5 stars! I've always had good service from various staff members when I stop in to mail out packages. I don't feel rushed when I'm trying to choose which stamps I want. I have not had any bad experiences, ever, for the 13 years I've lived in South Buffalo. People also seem to complain about their mail carriers but ours is very friendly, accommodating and all around great.
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August 2023 by Corben Smith
Usps has such bad service. Cause no one know how to work anymore.
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March 2023 by Milagros Rodriguez
My favorite Post Office!! I like to purchase stamps online ..Please let me know if I can get them online..
