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January 2024 by Mariah Auriemma
Kevin was so helpful in helping us find the perfect sectional. He also threw in the model area rug to go with! I purchased a sofa set through Valu City in the past and they guaranteed at least 3-5 years that it would hold up and it definitely did which is why I returned back for a new set! Highly recommend. Decent amount of options, affordable and financing available as well.
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January 2024 by Mariah Tarjanyi
Justin was so helpful! I bought from them in the past and my sofa set lasted over five years so I went back tonight and got a sectional. Reasonable prices, no credit check financing and decent amount of options!
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January 2024 by ronnette renford
I bought a bedroom set from here. It was delivered on time ans completely set up by the delivery guys. However I had a small scratch on the dresser. I called the store ans spoke to Rochelle. She was extremely helpful and made sure I got a new dresser in a timely manner. I would recommend this store
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January 2024 by Ana Sheree
Mohammad R was extremely patient, professional, supportive, informative, and honest. He took a lot of time with us to make sure all our questions and concerns were answered. We will be asking for him when we return for a few items.
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January 2024 by Tommy Victor
Absolute morons work here. Sales person blatantly lied to my face and said delivery for one of the items I had purchased would be in 5 days. A day before it is supposed to arrive, they say that’s it’s scheduled for a month out and always had been. They claimed to have plenty of sofas in stock. Lo and behold, two days before I’m supposed to get the couch, the company magically dissolved and there’s no more sofas. Ridiculous place, don’t bother wasting your money. Oh and the sales person also tried blaming the fact that their OWN personal shipping is so slow because of the Hamas. Please.
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January 2024 by Chuck Sanfilippo
My sales associate was very nice and professional. I felt like he really understood what I was looking for and helped me find exactly what I wanted. I would recommend this store to anyone looking for great service and great furniture.
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January 2024 by Joanne Peperone
I am furnishing an office space, and John was more than ready to quickly identify pieces that worked with my space requirements and had the fun yet professional esthetic for which I was looking. He was professional and enjoyable to work with.
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December 2023 by dinika huff
Had such a great experience. I was originally just going to buy a $300 couch from Facebook market, however, Cleo (one of the consultants) offered great customer service to help me find something within my budget. I ended up getting something I really wanted and felt great buying it. She and I had a great conversation and I didn’t feel pressured to buy anything. Thank you Cleo for a great buying experience and helping me start my journey of comfy living!
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December 2023 by Gabrielle Kerman
Had a great experience purchasing a couch & chair. David was extremely helpful on our first visit. He was friendly, informative, and not pushy. We took a few days to decide and when we came back Kate helped us with the order. She was also friendly and helpful. We felt much more comfortable here than other furniture stores. Great place to shop!
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November 2023 by Desiree Hernandez
I've always shopped at Valu as it's prices are realistic and it's always a smooth process. This experience was even above and beyond because the manager of the maple store EJ really made everything so easy. He actually cares about his customers not just the typical sales person making you feel uncomfortable and pressured. He is the reason I was able to get in and out with no issues. We will be coming back because of him.
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November 2023 by Chris Mogle
Found exactly what we were looking for during our visit and Dave helped us get our purchase set with quick delivery. He also wasn't pushy at all and let us talk and see what was around while just staying near enough to answer any questions we had.
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November 2023 by Luba Svir
Great store! Beautiful furniture , nice design! Nice people. I work with Sandy Merlino, she is the sweetest person, she knows what she's doing. And delivery guys very nice too. I recommend
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November 2023 by Rob Romito
Sandy was a great help. She answered all my questions and the transaction/credit application process was painless and easy.Thanks for the great work, Sandy!
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October 2023 by Frank Wild
I have been here many times to buy and pick up furniture, and every time the staff are so nice! They help you find anything you need and make the process a breeze. If you are looking for furniture I highly recommend coming here!
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October 2023 by Brincy Alvarez
My experience was very amazing, the Maple Rd team in Buffalo is very respectful and professional, thanks everyone!!
