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April 2024 by Samuel Hill
The guys are friendly, professional, fast and know their stuff! Depending on how many cars are in front of you, plan for a half an hour!
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March 2024 by John Richardson
Great service
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March 2024 by Adam O'Connor
These guy’s at this facility were very friendly, polite and very professional, oil change was done in a timely manor, very happy there, I’ll definitely keep going to this location as I live 30 min away and there are 4 other oil change sites closer to me. Thank you for being open on a Sunday and a big shout out to you. Job well done.
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March 2024 by Quinn Bremer
Tim the manager(or some guy wearing Tim the managers jacket) doesn’t have supplies to change oil ever. Doesn’t even ask me what oil I want and tells me he can’t do his job until supplies come on Wednesdays and Thursdays. I go back and same thing three weeks apart. It was close to end of day and I called ahead to make sure i could come in and was told to come in. Never gonna even waste my time trying again
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March 2024 by Ross Moyer
Noah and Antonio are fabulous. Had a minor issue after an oil change and they remedied the situation with class. I highly recommend this location and their excellent customer service.
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March 2024 by Kelly Rodriguez
Left oil filter loose, leaked a lot of oil. We tightened it, brought back. They put in more oil, new filter, 25% off. Still won't go back?
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January 2024 by L RN
Didn't put enough oil in. Not leaking or burning it. Very disappointed.
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January 2024 by Lucy Coburn
Valvoline is so easy -- you can stay in your car while they do all the work. Staff is super nice and often top of your fluids for free. Keep up the great work, guys!
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January 2024 by Sam Justice
They're always really great here. Quick and kind. They're very good with helping me understand what's what on my car and they give good advice.
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December 2023 by Acapuck Online
My car battery died at the vet a few streets down. Pup and I ran over here and someone drove to jump our car without hesitation. Turns out it was the manager. Amazing act of kindness. They gained a customer!
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December 2023 by Ahmed Sharif
It was expensive more than dealer, but service was very fast and one thing is confusing their entrance not on front of their shop, it's back of they areshop
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November 2023 by Nai T
I usually don't have complaints as I used to come here everytime for my oil change. Not anymore. The last oil change I got I went out of town the next day and on my way back home 2 days later, I had to pull off at gas station due to my car not acting or sounding right. Called my brother who knows about cars and he said sounded like I was low on oil and told me to check it because if it was it could cause damage to my vehicle. Sure enough after a nice man helped me check my oil, it was low and I had to buy 4 quarts to put in it after paying over $100 at Valvoline for an oil change. The lady working told me to make sure I kept receipt to show them to get a refund or reimbursed for the 4 quarts I had to buy 3 days after my oil change. After that I took to mechanic still being out of town, which cost me a job I was supposed to start that following day, and sure enough he said oil filter was not changed. He even put it on the receipt and I was charged for him changing it out. When I got back in town, I went to Valvoline to tell them what happened and showed them the receipts which are dated and was told they would look into. After playing phone tag with manager I was told that they did nothing in error that they reviewed the video and that I should blame the other mechanic and that they would not refund me. However, they could not explain why I was low on oil and had to buy 4 quarts before I even took it to the mechanic(which again dated receipts) but still say it was him who did something wrong. I have escalated and reached out to corporate and will elevate higher if need be. I am very unsatisfied with how this situation was handled especially causing me to lose a good job due to this issue and basically having to pay twice to fix what they didn't do properly that was supposedly done correctly. I don't know if it was new people as I didn't recognize the people I used to see everytime I got my oil change there or what but I will not be returning.
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September 2023 by Vicki U.
Very disappointed that I came back for a NYS inspection 40 minutes before they opened on a Sunday. My 2nd attempt and they told told to come early, but what they failed to tell me is they don't do inspections on Sundays! When I asked if they could make an exception to let me come a different day at a scheduled time due to the circumstances, I was told no. I usually get all my full synthetic oil changes here, no longer. Wasted monrning & very poor customer service.
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September 2023 by Tali Gardner
Carlos and Travis helped us as were stopped in an emergency overheated engine situation. They worked overtime, not able to resolve our situation but honest, hardworking and wouldn't take a dime despite troubleshooting for over an hour. Thankful for their honesty and integrity.
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August 2023 by Isaiah Jordan
Workers are funny and friendly. I love that they work ad a team. Good job you guys
