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February 2024 by bobbie Lott
Understaffed and staff that was there wasn't very friendly or helpful.
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January 2024 by Clifford Boncore
Nice selections!
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January 2024 by valentina venegoni
Store is dirty and messy and 2 registers open for a 37 ppl line. A big no, sorry. Need to step up the service as after COVid everything went to poop. Everywhere.
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December 2023 by Chuck
On Black Friday I bought a bra that was a little small for me... came to change it... they said they couldn’t and come back tomorrow. Came in the morning. I asked them to find a bra in my size, the one that they put aside yesterday... they couldn’t put it aside, it got lost. I wanted to return the product. Likewise, their refund system did not work. Answer: sorry, come on Monday. Just disrespect for customers. Before you buy something, think about whether you can return it.
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November 2023 by Hanan saleh
My favorite store but very very bad unprofessional rude assistant there and.The chaser the worst they don’t know what they doing !!! They need to hire new workers asap
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September 2023 by jo bunk
Most Victoria Secrets are pretty much the same. This one had an amazing employee today that deserves some recognition. Her name was Olivia (hope I spelt it correctly). She was checking us (my teen daughter and I) out, making friendly conversation about our choices and how she was happy with the same product, when my daughter became ghost white, very dizzy/light-headed and almost fell over. This young lady had the sense to run into the back, grab a stool for her, another employee to help the other customers at a different register and some water. I am an ER nurse who panicked when looking at my own child, but Olivia went above and beyond for not only us but making sure the other customers wouldn't have to wait. In the end, my daughter got some sugar in her and was feeling better but I wanted to commend this young lady for how she reacted. P.S. we keep coming back to this store because they are always nice, the selection is good and they successfully helped my daughter with her first fitting a few years ago.
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July 2023 by FONDA LEE
Always fun times here . Employees were great
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April 2023 by Donald Carter
Love this store took my girlfriend there and she got some nice stuff.
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April 2023 by Hey there
Went in there 4/8 and no one said hi. No one offered to help. No one was at the register. The girls look sloppy and are stand off ish. Get your staff together! These girls looked absolutely depressed, their outfits were a mess with their stomachs all out, messy hair and they were not personable at all.
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April 2023 by Michael and Erika Coley
No like they use to be years ago. Victoria secret store needs to tidy itself up
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March 2023 by Neat
Nice store but kind of low on stock and could use more staff
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February 2023 by Gabrielle Birmingham
It's nice not cheap here but it's nice for a treat yourself kinda store for ladies lol.
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January 2023 by Gina Lewek
They have a good selection but the service sucks at this location. I miss the good old days when the associates approached YOU and offered to help find sizes. It's a bummer.Edited to add- my husband was told by an associate that they didn't have have pajamas. At Victoria's secret at Christmas time. I was there a few days before and told him what I saw that I liked. He was ready to buy but was told to go to pink.?????
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January 2023 by Abigail Johnson
Very nice people. Jamestown Victoria's secret went out of business.. the workers were mean. But Buffalo is nice and helpful . Love it
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November 2022 by Cynthia - Beauty - Lifestyle
I ordered a bra on line and it was damaged so I returned it to a store location. I was quite surprised that they had a replacement for me in my size available. They offered to order me one in if I didn't like the color but I was fine with what to they had to exchange with. The girls were very nice and helpful ???
