Windsor is a special occasion fashion brand offering glamorous, on-trend styles for women. Customers visit for everything from wedding guest dresses and formal wear to casual items like bustiers and cargo pants. Reviews consistently highlight exceptional and attentive customer service. Staff members frequently go above and beyond, helping customers find perfect items like a gold purse by searching throughout the entire store. Employees are noted for being friendly, recognizing regular shoppers, and making customers feel special. They provide dedicated, personalized assistance even during busy times, helping those in a rush by selecting dresses and matching shoes and jewelry. This results in wonderful experiences where customers feel amazing and find the perfect look. While most interactions are positive, some store policies, such as final sale items when an email address is not provided, can occasionally cause confusion. Overall, the staff's willingness to help and their attentive service are praised as rare and amazing, encouraging customers to return.
Wonderful experience! I went in with my wife to look for an outfit for my daughter and Cheyenne was amazing! She helped us with multiple options and gave us her opinions. the girl at the register, Kerri was a delight! Will come here again and bring my daughter in!
April 2024
I had such a good experience here! Annabel and Cheyenne were so helpful and accommodating. I’m a bit indecisive and hate shopping in store but they made my experience wonderful and I left with some beautiful pieces!
February 2024
Love this store! The girls working there are so nice! My girl Shyane helped me and she was the best, she will have you walking out of the store feeling like a brand new person. This is not her job, this is her passion! :)
