-
February 2024 by Kris Guenther
Nice employees
-
February 2024 by Randy Chestnut
WM is an excellent service. They are always on time and when they can't be, they communicate that news proactively. All delays we experienced were holiday or weather related, which is 100% expected. I gave them 4 stars because they have reduced the recycle service to biweekly. The recycle service was weekly before.
-
February 2024 by Teri Smardz
Drivers are great!
-
February 2024 by Russell Vaughan
Variable arrival times and don’t take any loose garbage bags. So they do less work and charge the same or more for it. It’s the American dream- work less and get paid more!!
-
February 2024 by Anne Marie Olczak
I've used Waste Management for over 20 years and have never had a problem with service.
-
February 2024 by BillsMafiaMama BillsMafiaMama
It's consistent but God forbid they have to get out of the truck. It's very frustrating. But the service is consistent and they do respond to issues.
-
February 2024 by Roxanne M
Great prices, good service. Container had an issue upon delivery but rectified. So good all in all.
-
January 2024 by Jerry Diaz
Reliable and efficient I just wish it wouldn’t be as pricey especially for a retiree
-
January 2024 by Michael Pysz
The storm led to a postponement of our Thursday pickup. No problem. The WM e-mail said pick up would then be on Friday. Again, no problem. I had our receptacles at the street by Thursday night at ten pm. By Friday mid-morning, I was concerned because the Town would be plowing the street and the guy who plows my driveway would need access. By Friday evening, I tried calling, without success, to find out the status of our pick up. I never received notice, e-mail or otherwise, that pick up that week was cancelled and rescheduled for regular pick up this week. Poor communication.
-
January 2024 by Philip Stokes
Totally missed a Wednesday pickup after a Tuesday snowstorm. Kept being told next day. Never happened. However, Modern Disposal was able to do all it's pickups next day. Found flipped cans and strewn garbage up and down the street today. This is pretty much a regular thing for the last 6 months.
-
January 2024 by KEN ADAMS
Service is great; efficient and dependable. Too bad WM doesn't offer a veterans' or senior discount.
-
January 2024 by Paul Feider
I'm really tired of having to pick my garage cans both of them ...and it seams like the person picking up my garage can't set the can down properly every week both of my can always laying down and it not just me it almost my whole street...if this keeps up I mite just switch services
-
January 2024 by Robin
Poor communication…automatically opts me out of text alerts. Had a billing issue where I had to prove I paid my bill through the bank and they didn’t pick up my garbage. Bill invoice is emailed a day after the due date so you have to pay a late fee. The garbage pick up men leave my tote open and laying on its side on the ground. I’m considering switching companies.
-
January 2024 by theresa rondina
Large receptacles are working fine.BUT, I am disappointed that I cannot leave any pickup (outside the receptacle) ..... like bags of leaves etc..
-
January 2024 by Rose Mary Massaro
Cans were delivered promptly, thank you!
