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September 2023 by Zina Tyler
My room was very clean and comfortable. The staff was very friendly and warm. I really enjoyed my staySafety: You must have a key to enter the hotel and I felt very safe,and comfortable.
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September 2023 by Lori Shapiro
I stayed because family member was in the Buffalo Medical Center. The Wyndham is so close to the hospital as well as walking distance to nearby Allen Street with restaurants. They also have a van that can drop you there but I prefer to walk. Staff are all friendly and helpful. I liked having a refrigerator, microwave abd Keurig. Housekeeping was great. I used laundry as well. Room was big and comfortable. It was a welcome respite during a very difficult time.
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September 2023 by Miranda Ness
We got into Buffalo after midnight, and Shar checked us in. She was AMAZING, kind, funny and helpful. We loved her. Exactly who we needed to interact with after a 7 hour drive. Our room was beautiful. Everything we needed and more. For breakfast, we chatted with Pam, who checked in on us several times. If I could take her home in my pocket, I would!! Wonderful woman. Valet was beyond kind and courteous. They had garage parking for 90% of vehicle's and a partnership with a local church to park oversized vehicles. #helpful Would 10/10 recommend this hotel to any and ever one.Food & drinks: They had a selection of alcoholic beverages available in their little shop for purchase, which again, was much needed after a 7 hour drive.
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September 2023 by William Sun
The reception staff were friendly and the hotel room was clean.Anyway, the added bed was old and poorly maintained, my back could feel each and every piece of spring in it. And even the small sofa was a comparatively better choice.Also the included breakfast was just so-so.
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September 2023 by Matthew Lewis
I am truly saddened by my experience with this hotel on August 13 2023. I went to the front desk to report that I found blood on my sheet when I was preparing my bed to go out. Neither if us had a cut or was any other cause for us to put blood on sheets. I do not sleep under hotels' blanket I brought my own from home . This was the reason we did not see this until the next morning. So, I went to the front desk and the manager told us she was busy she did not go to take a look. We were heading out and she said whenever we are back she will speak to us. She left and create a story that the blood was fresh blood. I asked if she took a look she said no.. the housekeeping supervisor said that. I said yes they will cover themselves. This was my anniversary guys if you had apologized and clean the room that would be enough but you call us liars..... and MONIQUE mentioned I should call expedia she will issue a refund. After calling expedia they said they will follow up. Wyndham rejected our request for refund. I called the hotel on Tuesday August 15,2023 , Monique took my number and said she will call me back and she left work. She went home and didn't call back... This is very unprofessional for a business. We are not short of money to create a stupid story.Thanks again for showing us that we are just a number and we need not visit your location again. Anyone reading this please check your sheets and bathrooms going forward. They will not accept any responsibility
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August 2023 by Shakila Erfani
Nate/Nat at front desk was amazing and very helpful! Rooms are decent, nice and everything smells great! Beds are comfy and I didn’t have to ask for extra pillows ?Water is heavily chlorinated, do not recommend for drinking. Valet Parking is available for $20 or free parking outside until 8am.Location is better compared to other hotels nearby just in the sense of not having so much homeless people around!
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July 2023 by Jennifer Stoddard
What a perfect spot.The staff here was amazing and the rooms were so comfortable and clean.Rooms: The rooms are very spacious, clean and comfortable.Safety: I felt very safe walking in and out by myself.Food & drinks: The restaurant was closed so they offered a grab and go breakfast. The breakfast was good enough for us. The coffee was fresh and hot.
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July 2023 by Catherine Williams
Very convenient to train to downtown. I had a pleasant stay. I would stay again.Nearby activities: Short train ride to Marina base.Walkability: Walkable to train and food.Food & drinks: Walkable to the anchor bar. Great food and drinks.
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July 2023 by Shawn Naraine
Safe area of the city, just across from the hospitals.The room was actually quite sizeable, and very clean. Staff were friendly and helpful.Main concern was the beds. We had two Queen beds in our room - both were quite sunken, and provided little back support. Made for an uncomfortable sleep.The breakfast is also not quite up-to-par with other, similar hotels. It's marketed as a "grab-and-go", so there is nothing actually being cooked (i.e. no eggs). It's primarily sliced bread, bagels, dry cereal, and packets of oatmeal. It's not bad - we certainly appreciated not having to venture out for a meal, and were able to bring the food up to our room. Just be aware of these details when breakfast is advertised.
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June 2023 by Deanna Hitchcock
Amazing customer service from front desk and breakfast to shuttle service and valet. Room was good, but not great.Nearby activities: Close to the things that require urgency such as hospital and passport center. Worked well with their helpful shuttle service.
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June 2023 by ANNABEL ARNISON
the location is great , bedding was good and the mattress was good quality with plenty of pillows. They need to improve the breakfast radically. stale bagels, toast or an apple...there were few options, no cereal ,no savoury options other than a very old hard boiled egg For the cost of the room, they can definitely do more.
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June 2023 by Lauretta
Hotel was clean. house keepers came to clean room and made bed each day of my stay. In a good location with shops restaurants and hospital nearby. The free grab and go breakfast had a good variety including fresh fruits. My time there was great.
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May 2023 by Cassandra Hathaway
The room was okay; however, the shower was either so hot it was burning my skin or so cold I froze. It was so bad I finished washing in the sink (which was constantly dripping). Besides that, the bed was okay and the room served its purpose. The hallway was quite smelly so if you have allergies, beware!
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May 2023 by Lindsay Chiavaroli
This hotel was perfect for our family of four during our three night stay. Location was perfect for doing things downtown (museum, zoo, breweries/restaurants) and heading over to Niagara Falls for the day. The rooms were very clean, spacious and the beds were comfortable. The hotel staff were extremely friendly and the valet service was definitely the way to go. Would recommend this hotel and would stay again!Rooms: Very spacious and clean!Safety: Felt very safe in the location and how the front doors are locked and you need to use your key to enter.
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May 2023 by Ruth Levinton
Everyone there was super nice and helpful. Rooms are spotless and they are always cleaning. I gave it a 4 for location because it is in the midst of medical centers - so, not great for a walk downtown. BUT they offer a shuttle to bring to restaurants, theater, etc. so that was fine.Rooms: Rooms are great - large and very clean. Bed was very comfortable.Walkability: Not very walkable - but they offer a shuttle
