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November 2023 by Le Louis
How did this store become so ghetto? It’s so sad to witness the downfall of my fav brand
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November 2023 by Joy Hoque
All employees are lazy they are too slowNot friendly,Only one register open
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November 2023 by Andi Cluthe
You can clearly tell which businesses do not offer sales incentives to their staff. They all acted like they had something better to do. Welcome to adulting kids! Stay in school. Was ready to make a huge purchase and after them watching me stand at the dressing room for 5 minutes one salty young girl decided to tell me the dressing room was not available....this is why people are turning to online shopping and preferring self checkout...customer service just doesn't exist anymore.Yes, I am the b@#$ who dropped all the items on the closest rack.
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September 2023 by syful islam
The one of the staff was so rude.he was working Tuesday at 3 pm .manager please teach them how to respect costumer.
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August 2023 by Vl Kh
The staff (cashiers, the lowest position in thebstore ) has awful attitude, super slow and very rude... ruined all shopping experience.Huge wait lines, cashiers purposely taking extra long time to cash out people.Will NOT go back, I recommend shopping somewhere else!!!
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August 2023 by N!lam Jadhav
Great sales and quality..... you just need an enough time to dig the right product
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August 2023 by Irit Km
Nice clothes, very poor service. Over 30 min. before store closing the store, the fitting rooms were closed and thd guy wouldn't let me try on one single shirt. Bad service not worth the prices.
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August 2023 by Kati Keller
We love the clothes there bit the store is always a mess and the line is always long because they don't have enough cashiers. Their return policy is ridiculous too.
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August 2023 by Rachael Goebel
Sent damaged clothing and expected me to pay more funds to return it because they couldn’t not send new items the first time. Now they told me there is nothing they can do about it
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August 2023 by Markeita B.
I popped in to see if they had a few of my favorite perfumes in stock, they did ... but I honestly felt like the customer service here was awful!!!!!! Just kinda attitudie or something. Definitely Unfriendly for example they kept yelling out it's only one line but their wasn't any type of sign and there were 2 cashiers so how the store is set up you would assume they're are 2 line's especially if one area isn't blocked ???? Also the cashiers seemed to have a problem wit me wanting a bag ??? Go figure !!! Glad I don't have to come back for a while maybe by then they'll be new friendly faces
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July 2023 by Rita I.
If I could give 0 stars I wouldMy last experience was trying to make a return and the cashier asked if I had the receipt so I said no. She then started having an attitude of about not having one because I can't return it. So I said I'm pretty sure you can make a return using an order No from an online purchase. She then yells over the counter to someone else to take me there "I don't want to deal with this one , she has F attitude" I was immediately in shock so I asked the manager for her name No one was cooperating or trying to smooth things out so I took a picture of her to have as reference for when I call corporate office. She aggressively snatched my phone and started going through my pictures. Aside from that managers were trying to take a picture of my ID and all my information for their so calls incident report but without giving me any of the employe info. I called the police who explained to them that they do not need to ask for my information nor grab my personal items and go through any of it. I think Zara should reconsider hiring former convicts and other problem citizens in the hope they are giving them a chance. They are ruining by the company as it currently has 1.5 stars.Will update with name and picture soon
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July 2023 by klaudia dygdon
The fitting rooms are almost always closed and only one person behind the register ???. Absolutely unnerving!!!
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July 2023 by Sergio Ayerdiz
My wife found nice and affordable stuff to buy
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July 2023 by Bridget Lenahan
This Zara used to be so nice when it first opened up. I went in last week and was absolutely shocked. You would’ve thought a tornado went off in the store. Half the lights were off and the clothes were scattered all over. Some on the floor, some racks just empty and others overflowing with random pieces. There were only a couple workers and I honestly felt bad as I could tell they were overwhelmed. Nothing against the workers, just hope the Zara management can make this location much better.
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June 2023 by J
Dressing rooms are almost always closed which defeats the entire purpose of shopping in stores. If i wanted to have to buy it try it on and return it i would shop online. Always a mess in here too
