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December 2023 by Michael M.
So, I have been using this service for a few months now. I originally ordered a bottom load water cooler, water bottles (case) and a couple of 5-gallon bottles. What was delivered was everything I ordered except they gave me a top load cooler rather than a bottom load. I couldn't call anyone except use the app or chat service then eventually email for help. Instead of fixing my account they just credited me for the cooler. OK not solving the problem but an admission they can't, I guess. I have a credit on my account but as they deliver water bottles weekly, they don't deduct from the credit, only they continue to charge my card. Called twice for the credit to be refunded. I asked for some additional items to be delivered this week (cups and lids) and they didn't show because the driver only had lids so he didn't want to deliver them. Many items are consistently out of stock. I am looking for another vendor at this point.
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December 2023 by Will Tyler
Horrible company to work for. Company doesn't care about the customer one bit.
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October 2023 by Mike Miller
This place is a joke. They cannot get a delivery right. I have received product I did not order or want and was billed for it. I have not received product that I did order and was billed for it and I have been told delivery was made to find nothing at my door. You can never speak to a person and their online chat is never available. The only company worse than this one is Optimum.
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June 2023 by Maedi Claire
I had all the problems others here voiced regarding intentional, systemic, horrible customer service.It took month to stop them from delivering and charging, I had mountains of water. Now I have mountains of empty bottles, and I am hesitant to engage with them again, knowing the nightmare it will bring.As long as you get your water they are ok, but hell breaks loose once you want quit.
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April 2023 by John Z.
WARNING Do not order water from this company!!!! Ordered for a party a week ahead of time and it was never delivered! Placed another order thinking I made a mistake and never received a confirmation email nor order. Called customer service number which is not provided on website only a horrible email service and was hung up on by representatives who have no compassion or concern for the problem . Had to eventually call the bank and put in a claim! Never received my water, lost time and drinks for the event !!!
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April 2023 by Xavier Rivas
Efficient
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April 2023 by Nadirah Ross
Amazing service, water cooler was down and they replaced it in less than 2 hours!!!!!!!!!
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April 2023 by Johnny Ng
Such a great service. Very accommodating and helpful.
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February 2023 by Chase Santiago
GREAT customer service!!!! Highly recommend.
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February 2023 by Jon Toledo
Great service
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February 2023 by Gloria Ramos
Great job. On time delivery and service is incredible. They are accommodating and always so nice when I see them.
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February 2023 by xxJe Ronimo
Great customer service, these drivers are incredible!
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February 2023 by Jeron McDonald
Love this place!!
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February 2023 by John Verdi
Great service
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February 2023 by T Rovig
Excellent service!!!
