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December 2023 by garry sharpe
After arriving mid afternoon into JFK we hired a car from Budget after getting on to the parkway we noticed a noise from the rear of the car we rang customer service who were really helpful and directed us to Budget on Old Country Rd Carle place.I wish I had got the guys name.At 15:45 on a horrible Sunday night when they close at 16:00 he was outstanding, extremely pleasant and so very helpful everything was sorted straight away.If only more employees had his outlook the world would be a much nicer place. ?
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December 2023 by Zeroual Marchoudi
I had the worst experience since I started renting cars . I was given car with engine problem and when I call the road from natick na they told me to wait for the tow track and the toy company will drive to Boston airport to pick a replacement car .,, I kept the car and drive a 35 mph from Boston
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December 2023 by Catherine Costa
The best company to rent vehicles you want to test drive or just drive to your favorite places. Decent pricing, and the representative are the best.
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August 2023 by Seta Majkia
worst experience I have ever had renting a car and I have been renting cars for over 30 years. Staff at the rental office is totally incompetent and not caring about good customer service. I made the company aware of this and NEVER RECEIVED ACKNOWLEDGEMENT of the situation. I was overcharged by one of the staff because he was angry. Because such actions is fraud (which I had already contacted an attorney about it), he removed the charge a day later. I will not be renting from this office again and will think twice about renting from budget period.
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August 2023 by Sudeep Koshy
Great service and good choice of vehicles. Also, they do allow key-drop at the front desk of the hotel the Carle Place branch is located in as the budget rental office does close at 7PM ET.
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July 2023 by Donna Battista
Overall great experience renting through Priceline and using the Budget Car Rental located in Carle Place, NY. The online reservation process was simple, the car was ready when we needed it, and it was immaculately clean (not always the case at another Budget Rental location). Also, the lady that waited on us was the sweetest and had us on our way in just a few minutes! The only downside to our experience was having to go down a steep hill into a very dark and scary underground parking garage to pick up & drop off the car. Other than that, I would have given all 5 stars. The lady that waited on us will definitely have us going back!
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July 2023 by Carlos Moreira
Need more signs to let you know exactly where to go. More lighting would be great.
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June 2023 by Denise Armstrong
Dawkins, in Carle Place, went over & beyond! Gr8 & hard working ! Stay away from HICKSVILLE location, they'll allow you too book a reservation but there cars ? are limited... Carle Place locat Iocation is lower level at Holiday Inn Express off Old Country Riad.
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June 2023 by Toni Contino
Easiest rental car place ever on Long Island this is my second time renting at this location wish I knew about it years ago everyone's so pleasant car is clean open 7 days a week very easy rental
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June 2023 by Stella Leivadi
Extremely satisfied by customer service and car quality
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June 2023 by Lenny S
Very attentive staff. Amidi and Shirley are both professional and friendly. Very easy pick up and returns. I have and will continue to frequent this location just for that!!
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May 2023 by Erica Benjamin
Customer service at this location for Avis and Budget is excellent. Mr Dawkins and the lady at the counter were extremely helpful. However, I hate communicating via the telephone. They don't understand English and they are very limited to information. Also, when you do reservations over the phone or adding a day, the charges can be ridiculous. BUT IN PERSON SERVICE IS VERY RESPECTFUL UNLIKE HERTZ MANGER AT JFK.
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October 2022 by Acquia Luckie
Mario was awesome! Very nice and had me in and out within minutes! Definitely recommend this location!
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September 2022 by Allen Levy
The rental facility is in the basement of the hotel with no cell service. They seem to only be interested in money over customers.
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August 2022 by Unique Redd
This was the fastest service I’ve ever received. I will definitely return to this location for rentals.