“Rehan helped my husband and I choose our new Temperpedic mattress. He was friendly, helpful and patient and we had a great experience. We were very happy with our old one and glad we made the choice to go directly to the flagship store. Highly recommend!”
“Buying appliances can be overwhelming, but Luis at P.C. Richard & Son made the entire experience simple and enjoyable. I went in looking for a washer and dryer and ended up purchasing a gas range as well because I felt confident in the recommendations he gave me.
What impressed me most was that Luis wasn’t just trying to make a sale—he took the time to understand what I needed, explained the features of each appliance, and helped me compare different options so I could make the right decision for my home. His product knowledge and professionalism were outstanding.
He also explained the protection plan in a way that actually made sense. I never realized how valuable it could be until he broke down everything it covers and how it can protect such a major investment. Knowing I have that extra peace of mind made me feel even better about my purchase.
To top it all off, Luis surprised us by including a headrest for my mother, which was such a thoughtful gesture and showed how much he genuinely cares about his customers.
Great prices can get people through the door, but it’s employees like Luis who earn loyal customers. If you’re shopping at P.C. Richard & Son, ask for Luis—you’ll get honest advice, exceptional service, and someone who truly wants you to leave happy with your purchase.”
“Customer sales representative Sachin was a pleasure working work. Was pleasant, respectful and detailed oriented. Went above and beyond with my family and I, in what we really wanted and needed. He was also very patient with us while shopping with our toddler and provided items to keep her entertained. I highly recommend this location if you’re interested in new furniture and highly recommend Sachin as your go to person when shopping.”
10AM - 9PM
275 Glen Cove Rd, Carle Place
Mattress Stores
“Mike has been very patient explaining different mattress and let us try the best one that we have confirmed ! Great knowledge and service to accommodate our need !”
“Kelly kept us posted on the furniture delivery whenever we reached out to her. The delivery and assembly were done professionally. We are very happy with the quality of the crib and dresser - the nursery is now complete ready for the baby when she arrives ?”
10AM - 9PM
175 Old Country Rd, Carle Place
Mattress Stores
“Brian our sales representative was quick to help me find the perfect piece of furniture for my new place. He built a strong relationship with me in such a short amount of time which made me trust all of his recommendations. I definitely recommend working with Brian!”
“Fine furniture Gallery. Well lit, modern facility, furnishings for any home. Joe, a salesman, was extraordinary. He was very familiar with the merchandise and the store policies. He was professional yet friendly. I was able to purchase a mattress that was an excellent product at an affordable price. Amen ♥️ ??”
“This review is for the young man , Eric who works there. He is the best. We needed a love seat to fit into a small space and found what we liked on our own after walking across the entire store . Each sales person approached us but we politely declined and kept walking around so we could select ourselves. After finding the right one, the closest sales lady ( Kathie, I believe) asked if we found anything and we asked her to write it up . When we asked about delivery vs pick up she told us it depends on where we live given the fixed truck route. She did not know and said that she had to call a back office to find out. There was a young man there who had actually helped us make our decision to buy based on the quality and newness of the product . His product knowledge was very good. He showed us how it worked and showed is the features. We met him because the sales lady asked him for an extension cord . You see, we wanted the double recliner and it needed to be plugged in so we could try it out. It was during this time when we needed a salesperson but Kathie was far away . We asked tons of questions of Eric and one of them was , “Do you deliver?” Yes he said 140$ to our area on Thursdays but being as we were there on Wednesday he said it would be delivered on Thursday next week. We would have liked it sooner so we told him we’d call somebody to come pick it up. However we had to wait a few hours to know if we could set it up with our friends. Anyway, as we went looking for Kathie she asked if we’d found anything and we said yes but wanted it this week If possible, and she was very nice about to explain the truck schedule when a man who seemed to be her boss stood next to her and jumped into the discussion saying it all depends on the day of the truck but not guaranteed that they can deliver and maybe this and maybe that. He seemed uninformed to me. I was looking for an answer when I looked to Eric for an answer he said, you wont get a delivery this week the truck is full so next week for sure. I commented to this man who was interjecting without even announcing himself and I said, now thats an answer and the guy says, “oh, wow. “ first he doesn’t have answers and then he gets offended. Anyway The place has very good bargains and good products and only ask for eric. When we went back there after a few hours to pay, eric sold us the matching single recliner in leather. Well done. Honest snd straight to the point. Thank you !”
“My husband and I were at Mattress Firm months ago, met Sofia, sales rep. Sofia was patient with us and spent over an hour explaining different mattress functions, etc. . We were not ready for the mattress at that time. Finally, we went back yesterday, purchased a tempopedic mattress with Sofia Once again she went over the mattress features, etc with patience and interest in us. Highly recommend Sofia at Carle Place.”