Quest Diagnostics Carmel offers a variety of lab testing services, including routine blood and urine tests, drug screens, and COVID-19 antibody testing by appointment. The facility is clean, accessible, and features convenient check-in kiosks, making the process fast and straightforward. Appointments can be scheduled easily by phone, and patients benefit from timely results, especially when using in-network labs that eliminate co-pays. The staff at this location are known for their professionalism, patience, and genuine care, creating a positive experience for patients. Regular technicians are praised for their efficiency and kindness, with some providing extra care by optimizing blood draws to reduce discomfort. While most interactions are excellent, occasional issues with staff or lab procedures have been noted, but these are rare. Overall, Quest Carmel is well-managed and provides a respectful, efficient, and reliable environment for lab testing needs. Patients appreciate the smooth process, friendly staff, and quality service at this location.
It was easy to schedule the appointment with a phone call and I did not wait for my lab work. Because I used an in network lab I did not have a co pay. The facility was clean and convenient for me to access. the check in was at a kiosk that was easy to use. the experience was fast and easy and results were sent in a timely... read full comment
July 2024
I have, without exception, always found going to quest labs for a blood draw or urinalysis terrific experience. The operation is very well run, but may be more important, the people who staff the labs are really wonderful.
June 2024
Prompt, efficient and personable service--couldn't ask for more!
